Inpatient Admissions Coordinator

Wiels; Fall River (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Vision insurance

Flexible Spending Account

Disability insurance through Mass. PFΜ

CEU opportunities

Employee discounts

Job summary

SSTAR is seeking an Inpatient Admissions Coordinator to lead admissions coordination at our inpatient facility. The role ensures safe, timely, and compliant admissions and serves as a liaison between referral sources, admissions staff, nursing, clinical leadership, and direct-care staff.

Hours: Mon-Fri 1pm-9pm. The position requires strong leadership, communication, and organizational skills to manage census, patient safety, and continuity of care in a fast-paced, emotionally sensitive

Qualifications

• Significant experience in inpatient SUD treatment setting preferred.
• Demonstrated leadership, judgment, and ability to manage competing priorities.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Receive, triage, and respond to referrals for admissions.
• Collect and verify intake information, insurance coverage, and authorization details; enter required data into NextGen.
• Monitor and manage bed availability, waiting lists, and admission flow to support census and client mix.
• Communicate admission decisions, bed availability, and expectations to referral sources and internal teams.
• Collaborate with nursing, admissions staff, and program leadership when clinical or operational concerns arise.
• Prepare and coordinate admission paperwork and track census, conversion rates, AMA rates, and admission trends.
• Coordinate insurance authorizations and benefit explanations with utilization review and billing staff.
• Maintain updated resource lists for referrals when the facility cannot admit a patient.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Multidisciplinary teamwork

Independent work

Education

High School Diploma or GED

Tools

NextGen

Job description

SSTAR is hiring Inpatient Admissions Coordinator for our inpatient facility.. The ATS-Detox unit manages acutewithdrawal and prepares patient to continue their recovery byalleviating acute physical and emotional dysfunctions that haveresulted from their substance use. The program provides medicallymonitored detoxification and stabilization to individuals that aredependent on various substances.

Summary:

The Inpatient Admissions Coordinator is a leadershiprole responsible for coordinating inpatient admissions. This positionensures safe, timely, and compliant admissions. The role serves as akey liaison between referral sources, admissions staff, nursing,clinical leadership, and direct-care staff to support censusmanagement, patient safety, and continuity of care

Hours: Mon-Fri 1pm-9pm

Admissions Coordination

• Receive, triage, and respond to referrals for ATS and CSS admissions
• Collect and verify intake information, insurance coverage, andauthorization details; enter required data into NextGen
• Monitor and manage bed availability, waiting lists, and admissionflow to support appropriate census and client mix
• Communicate admission decisions, bed availability, andexpectations to referral sources and internal teams
• Collaborate with nursing, admissions staff, and program leadershipwhen clinical or operational concerns arise
• Prepare and coordinate admission paperwork and track census,conversion rates, AMA rates, and admission trends
• Coordinate insurance authorizations and benefitexplanations with utilization review and billing staff.
• Maintain updated resource lists for referrals when thefacility cannot admit a patient.

General:

• Complete all required documentation, checklists, and shiftcommunication accurately and on time
• Follow incident reporting procedures and immediately report safetyor compliance concerns
• Maintain confidentiality and uphold patient rights, dignity, andprivacy at all times
• Attend required trainings, supervision, and meetings
• Maintain awareness of agency communications and policies
• Ability to work in a fast-paced, emotionally sensitive environment.
• Other duties as assigned

Experience and Skills:

EDUCATION: High School Diploma or GED required

WORK EXPERIENCE:

• Significant experience working in an inpatient SUD treatmentsetting preferred.
• Demonstrated leadership, judgment, and ability to manage competing priorities.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and as part of a multidisciplinary team.
• For individuals in recovery, a minimum of one (1) year continuoussobriety required
• 403B
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life,Critical Illness, Accident and Disability Insurances