Innovation Technician (2 Positions Available)

Library Jobline; Greeley, Northern (CO, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Vision Insurance

Life Insurance

AD&D Insurance

Job summary

LINC Library Innovation Center in Greeley, CO is seeking a detail‑oriented Library Assistant to support patrons with information, instruction in maker spaces, and in‑branch programs. You will guide users in machinery and software, assist with technology instruction, and help build community partnerships under supervision.

This role requires an Associate’s Degree and about one year of related experience; Spanish language skills are preferred.

Qualifications

• Associate’s Degree or equivalent experience.
• One year of similar or related experience preferred.
• Fluency in Spanish is preferred.

Responsibilities

• Patron assistance with industrial, maker, and innovation equipment.
• Provide technology instruction and facilitate training opportunities.
• Develop in-branch programs and build community partnerships.

Education

Associate’s Degree

Job description

LINC Library Innovation Center, Greeley, CO

Answers patron requests for information and assistance and helps patrons learn and create in a makerspace and woodworking/industrial shop.

Major Duties and Responsibilities:

• 35% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using industrial, maker, and innovation equipment; guiding them in use of machinery, hardware, and software. Helps patron register for training and booking equipment. Provide one‑on‑one assistance with maker and woodworking equipment upon request. (Essential)
• 25% - TECHNOLOGY INSTRUCTION – Serves as a point contact for patrons in assistance with using library technology; identifies opportunities for formal training in the library; advises patrons on availability of classroom and individual technology instruction; conducts safety training and equipment use training for various machines and refers patron on to the Creative Technologist or a Librarian for further assistance. (Essential)
• 25% - IN BRANCH PROGRAMMING– Under the guidance of a supervisor, develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools; assists in delivering programs to audiences within the library; builds & maintains relationships with community partners; assists Community Relations and Marketing with recruiting attendees to provide benefit to patrons, to promote use of library resources and represent the library district to the community. (Essential)
• 10% - MAINTENANCE OF INNOVATION & MAKER SPACE TOOLS & EQUIPMENT – Assists Creative Technologist with the regular maintenance, oversight, and cleaning of the makers space and innovation tools and equipment at LINC. Recommends repairs or replacement equipment as needed. (Essential)
• 5% - OTHER DUTIES – Assists with providing website content, creating displays, and promoting the industrial space within LINC. Improving and expanding community engagement; Assists Supervisor to ensure the smooth operation of the department. (Non‑Essential)

Education:

Associate’s Degree

Experience:

One year of similar or related experience

Able to read, write, and speak Spanish fluently (preferred)

Or any combination of education and experience which provides the success factors

District Success Factors:

• Focuses on the customer
• Initiative
• Contributes to a positive work environment
• Strategic thinking
• Takes pride in the workplace
• Emotionally intelligent
• Tactful
• Knowledge of public library operations
• Creativity

Job Success Factors:

• Knowledge of public library reference service
• Knowledge of print and online reference resources
• Skill in reference interviewing
• Skill in using and troubleshooting a variety of computers and mobile electronic devices
• Skill in Windows, MS Office Suite, and Publisher
• Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system
• Skill in customer services including dealing with difficult patrons and volatile situations
• Able to operate various office equipment including copiers
• Able to plan and conduct age‑appropriate programming
• Able to use good judgment
• Able to work in teams
• Able to work with confidential information
• Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience

Physical Success Factors:

• Able to push a fully loaded book-cart weighing up to 200 lbs.
• Able to lift 50 lbs.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Benefits & Additional Compensation Info

• Vision Insurance
• Life Insurance
• Accidental Death and Dismemberment (AD&D) Insurance