Innovation Programs Manager - AI Adoption & Onboarding

TEKsystems; Chicago (IL); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k) Retirement Plan

Pre-tax and Roth post-tax

Life Insurance

Paid time off

Transportation benefits

Job summary

TEKsystems in Chicago seeks an Innovation Program Coordinator to support a global internal innovation and technology program focused on stakeholder engagement, communications, onboarding, adoption, and project coordination.

You will help with project planning, training coordination, content maintenance, and reporting while collaborating with business stakeholders, project teams, and hotel operations to drive AI and technology initiatives.

Qualifications

• 3-5 years of experience in project coordination, communications, marketing, stakeholder engagement, or related fields.
• Exceptional written and verbal communication skills.
• Strong organizational and project management abilities.
• Experience creating presentations, communications, and stakeholder-facing materials.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience supporting onboarding, training, or change management initiatives preferred.
• Familiarity with AI tools such as ChatGPT and Microsoft Copilot is a plus.

Responsibilities

• Support project and program planning activities by documenting stakeholder requirements and helping translate objectives into actionable plans.
• Create and manage project plans, communication plans, timelines, status updates, and stakeholder materials.
• Draft and coordinate communications related to project goals, changes, progress, timelines, and next steps.
• Develop stakeholder-facing materials including presentations, emails, newsletters, FAQs, training content, videos, and onboarding resources.
• Coordinate onboarding efforts for hotels and other business stakeholders adopting new technology solutions.
• Organize and support training sessions, Q&A meetings, and stakeholder adoption initiatives across multiple regions and time zones.
• Track participation, feedback, onboarding progress, and stakeholder engagement metrics.
• Maintain and update website and portal content to ensure project information remains current and accurate.
• Work closely with analysts, directors, and leadership teams to support evolving project needs.
• Research AI tools, emerging technologies, and adoption best practices and provide recommendations to the team.
• Gather feedback and lessons learned to improve future communications, onboarding, and adoption efforts.
• Create reports and presentations that summarize project progress, stakeholder feedback, and program outcomes.

Skills

Program management

Project management

written & verbal skills

microsoft office suite

training development

Job description

TEKsystems in Chicago seeks an Innovation Program Coordinator to support a global internal innovation and technology program focused on stakeholder engagement, communications, onboarding, adoption, and project coordination.

You will help with project planning, training coordination, content maintenance, and reporting while collaborating with business stakeholders, project teams, and hotel operations to drive AI and technology initiatives.