Innovation Deployment Lead

Ivalua; New York (NY); Hybrid; USD 94,000 - 159,000; Full time

Benefits offered by this job

Hybrid work model (3 days on-site, 2%?

Team events and growth opportunities

Annual company meals

Job summary

Ivalua is seeking an Implementation Lead for the Innovation Success team in Professional Services in New York. You will drive deployment of innovations, contribute to continuous product improvement, and provide client support. The role requires strong product, deployment, and client-facing expertise.

You will collaborate across teams, develop scalable solutions, and travel ~25% to support clients. A background in engineering, PMP, and AI/agent capabilities will be valuable for success at Ivalua.

Qualifications

• Minimum 5 years in product management and solution deployment.
• Proven track record in project management and implementations.
• Strong analytical and problem-solving skills with a client-centric approach.

Responsibilities

• Deploy innovations for clients within budgets and timelines.
• Lead solutions optimization and adoption initiatives with clients.
• Develop best practices from past deployments to improve future implementations.
• Create materials for internal and partner enablement sessions.
• Engage with clients and partners to share feedback and showcase improvements.

Skills

Product management

Solution deployment

Project management

Client-facing

Travel willingness

AI agent knowledge

Education

Bachelor’s or Master’s in Engineering/CS

PMP certification

Tools

SQL

IVA Gen AI

Ivalua configuration

Job description

Ivalua is seeking an Implementation Lead for the Innovation Success team in Professional Services in New York. You will drive deployment of innovations, contribute to continuous product improvement, and provide client support. The role requires strong product, deployment, and client-facing expertise.

You will collaborate across teams, develop scalable solutions, and travel ~25% to support clients. A background in engineering, PMP, and AI/agent capabilities will be valuable for success at Ivalua.