Infusion Scheduler - Oncology, Encino

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Encino, CA, is seeking an administrative support professional to assist physicians and patients in assigned primary and specialty care practices. You will act as a liaison, helping patients access services within the health system, and coordinating communication with referring physicians, with follow-up through telephone and the EPIC/Care Connect system.

The role is on-site at Encino, CA, with flexible remote options when appropriate, offering an hourly salary range of $31.88 to

Qualifications

• Prioritize tasks reflecting responsibilities.
• Build productive relationships with Faculty, Staff, Admin and patients from diverse backgrounds.
• Communicate complex problems clearly in verbal form.

Responsibilities

• Provide direct support to physicians and patients in assigned clinics.
• Act as liaison for patients and physicians within the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians and resources.
• Provide follow-up through telephone and EPIC/Care Connect.

Skills

Setting priorities

Relationship building

Demonstrated flexibility

Verbal communication

Patient interactions

Coverage for clinics

Tools

EPIC/Care Connect

Job description

Work Location: Encino, CA, USA

Onsite or Remote

Fully On-Site

Salary Range: $31.88 - 45.66 Hourly

indefinite

Primary Duties and Responsibilities

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Job Qualifications

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.


• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.


• Ability to creatively integrate competing demands into a productive working environment.


• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.


• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health


• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.


• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.


• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.


• Familiarity and knowledge of authorization process & managed care programs.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.