Infusion Pharmacy Manager

Jobtailor; Schaumburg (IL); On-site; USD 150,000 - 210,000; Full time

Job summary

Infusion Pharmacy in Schaumburg, IL is seeking a Director of Pharmacy Operations to oversee day-to-day Infusion Pharmacy services, ensuring safety, efficiency, and regulatory compliance across locations.

You will supervise pharmacy staff, monitor KPIs, support budgeting and forecasting, and drive process improvements. The role collaborates with providers, nursing and clinical leadership to enhance patient access, adherence, and outcomes; occasional travel between locations is required.

Qualifications

• Doctor of Pharmacy (PharmD) required.
• Current Illinois Pharmacist License in good standing required.
• Minimum of 5 years of pharmacist experience required.
• Minimum of 3 years of progressive leadership experience within specialty pharmacy, infusion pharmacy, ambulatory pharmacy, or related healthcare operations required.
• Experience supervising leaders, pharmacists, and/or pharmacy technicians preferred.
• Experience with pharmacy financial management, reimbursement optimization, medication access programs, and operational improvement initiatives preferred.
• Experience supporting clinical research programs, investigational drug services, or infusion-based therapies preferred.
• Must be willing to travel in between locations as needed.

Responsibilities

• Provide day-to-day operational oversight for Infusion Pharmacy services, ensuring safe, efficient, and compliant operations.
• Supervise pharmacy staff to achieve operational, quality, financial, and service excellence goals.
• Monitor KPIs, including therapy starts, turnaround times, patient satisfaction, adherence, and productivity; elevate trends to Director of Pharmacy.
• Support and maintain policies, procedures, and workflows ensuring regulatory compliance.
• Contribute to process improvement and workflow optimization initiatives.
• Partner with Finance and pharmacy leadership to support revenue and margin performance.
• Identify opportunities to improve operational efficiency and cost management.
• Support budgeting and forecasting activities.
• Use data and reporting to support operational decisions.
• Directly supervise staff, providing coaching, mentoring, and performance management.
• Support hiring, onboarding, staff development, and employee engagement.
• Foster accountability and continuous improvement.
• Ensure compliance with federal and state regulations, accreditation standards, payer requirements, and policies.

Skills

Operational Oversight

Regulatory Compliance

Process Improvement

Data Analysis

Budgeting

Forecasting

Medication Management

Clinical Research Support

Performance Management

Quality Assurance

Education

PharmD

Illinois Pharmacist License

Tools

None

Job description

• Provide day-to-day operational oversight for Infusion Pharmacy services, ensuring safe, efficient, and compliant operations.
• Supervise pharmacy staff to achieve operational, quality, financial, and service excellence goals.
• Monitor key performance indicators, including therapy starts, turnaround times, patient satisfaction, adherence, and productivity, and elevate trends to the Director of Pharmacy as needed.
• Support and help maintain policies, procedures, and workflows that ensure operational consistency and regulatory compliance.
• Contribute to process improvement, workflow optimization, and operational efficiency initiatives.
• Partner with Finance and pharmacy leadership to support revenue and margin performance.
• Identify and help implement opportunities to improve operational efficiency and cost management.
• Support budgeting and forecasting activities.
• Use data and reporting to support operational decisions.
• Directly supervise pharmacy staff, providing coaching, mentoring, and performance management.
• Support hiring, onboarding, staff development, and employee engagement initiatives.
• Foster accountability, collaboration, and continuous improvement.
• Ensure compliance with federal and state regulations, accreditation standards, payer requirements, and organizational policies.
• Oversee compliance related to sterile compounding, medication handling, storage, and dispensing.
• Support inspections, accreditation surveys, audits, and corrective action plans.
• Support initiatives improving patient access, safety, adherence, clinical outcomes, and satisfaction.
• Collaborate with providers, nursing teams, and clinical leaders on medication management initiatives.
• Support operational oversight for investigational drug and clinical research pharmacy services.
• Participate in committees and interdisciplinary workgroups.
• Build relationships with providers, operational leaders, payers, manufacturers, and external partners.
• Support implementation of new pharmacy programs, therapies, and initiatives.
• Report to the Director of Pharmacy.

Requirements

• Doctor of Pharmacy (PharmD) required.
• Current Illinois Pharmacist License in good standing required.
• Minimum of 5 years of pharmacist experience required.
• Minimum of 3 years of progressive leadership experience within specialty pharmacy, infusion pharmacy, ambulatory pharmacy, or related healthcare operations required.
• Experience supervising leaders, pharmacists, and/or pharmacy technicians preferred.
• Experience with pharmacy financial management, reimbursement optimization, medication access programs, and operational improvement initiatives preferred.
• Experience supporting clinical research programs, investigational drug services, or infusion-based therapies preferred.
• Must be willing to travel in between locations as needed.

Core Competencies

Demonstrates expertise in operational oversight of Infusion Pharmacy services, ensuring compliance with regulations and optimizing workflows. Proven ability to lead pharmacy staff, manage financial performance, and enhance patient care outcomes through collaboration and process improvement.

Highest-signal resume keywords

• Doctor Of Pharmacy (PharmD)
• Current Illinois Pharmacist License
• 5 Years Pharmacist Experience
• 3 Years Leadership Experience
• Pharmacy Financial Management

Hard Skills

• Operational Oversight
• Regulatory Compliance
• Process Improvement
• Data Analysis
• Budgeting
• Forecasting
• Medication Management
• Clinical Research Support
• Performance Management
• Quality Assurance

Soft Skills

• Coaching
• Mentoring
• Collaboration
• Accountability
• Continuous Improvement

Certifications & Qualifications

• Illinois Pharmacist License

Industry Keywords

• Infusion Pharmacy
• Specialty Pharmacy
• Ambulatory Pharmacy
• Investigational Drug Services
• Patient Satisfaction
• Accreditation Standards
• Medication Access Programs
• Payer Requirements
• Operational Efficiency
• Therapy Management