Infusion Office Coordinator & Care Support

InfuCare Rx®; Pottsville (Schuylkill County); On-site; USD 42,000 - 54,000; Full time

Job summary

InfuCare Rx® is seeking an Infusion Office Administrative Assistant to join the Infusion Office Team in Pottsville, PA. This role supports coordination of care, infusion referrals, nursing onboarding, and related administrative duties in a busy infusion pharmacy setting.

You will handle calls, manage files, update records, and generate reports while maintaining excellent customer service and organizational standards in a fast-paced environment.

Qualifications

• Minimum of 3 years’ experience in customer service.
• Minimum of 3 years’ experience in an administrative capacity.
• Detail-oriented with strong interpersonal skills.
• Excellent communication skills including reading, writing, and speaking.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Coordinates calls to the appropriate individuals.
• Maintain filing and storage systems in the office.
• Retrieve documents and files when requested.
• Establish and maintain employee records.
• Maintains employee data in an efficient manner, provides reports when needed.
• Maintains client data in an efficient manner, provides reports when needed.
• Coordination of care for patients/ infusion referrals
• Effective communication with case managers and infusion nurses
• Create, edit, and update spreadsheets.
• Performs related responsibilities as required or directed.
• Other duties as assigned by supervisor.

Skills

Customer service

Administrative support

Communication skills

MS Office

Education

High School diploma or equivalent

College degree preferred

Tools

CPR+

Job description

InfuCare Rx® is seeking an Infusion Office Administrative Assistant to join the Infusion Office Team in Pottsville, PA. This role supports coordination of care, infusion referrals, nursing onboarding, and related administrative duties in a busy infusion pharmacy setting.

You will handle calls, manage files, update records, and generate reports while maintaining excellent customer service and organizational standards in a fast-paced environment.