Infusion Office Administrative Assistant

Infucare Rx Inc on behalf of itself and its subsidiaries; Pottsville (Schuylkill County); On-site; USD 34,000 - 48,000; Full time

Job summary

InfuCare Rx in Pottsville, PA is seeking an Infusion Office Administrative Assistant to support the Infusion Office Team in a busy pharmacy office setting. This role focuses on coordination of care, patient referrals, and nursing onboarding duties.

Responsibilities include coordinating calls, maintaining filing and records, generating reports, updating spreadsheets, and providing professional customer service face-to-face and by phone.

Qualifications

• High School diploma or equivalent required; college degree preferred.
• Minimum of 3 years’ experience in customer service, preferably in a high-volume call center.
• Minimum of 3 years’ experience in an administrative capacity.
• Detail-oriented with strong interpersonal skills.

Responsibilities

• Coordinates calls to the appropriate individuals.
• Maintain filing and storage systems in the office.
• Retrieve documents and files when requested.
• Establish and maintain employee records.
• Maintains employee data in an efficient manner, provides reports when needed.
• Maintains client data in an efficient manner, provides reports when needed.
• Coordination of care for patients/ infusion referrals
• Effective communication with case managers and infusion nurses
• Create, edit, and update spreadsheets.
• Performs related responsibilities as required or directed.
• Other duties as assigned by supervisor.

Skills

Customer service

Administrative support

Microsoft Office

Communication skills

Organizational skills

Education

High School diploma or equivalent

College degree preferred

Tools

CPR+ system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Infusion Office Administrative Assistant

Pottsville, PA, US

4 days ago Requisition ID: 6927

Job Summary:

TheInfusion Office Administrative Assistant functions as an administrativestaff member of the Infusion Office Team, within an infusion pharmacy office setting.This position isresponsible for coordination of care, infusion referrals, nursing requirements, nursing onboarding, and other duties as assigned.

DutiesandResponsibilities:

• Coordinates calls to the appropriate individuals.
• Maintain filing and storage systems in the office.
• Retrieve documents and files when requested.
• Establish and maintain employee records.
• Maintains employee data in an efficient manner, provides reports when needed.
• Maintains client data in an efficient manner, provides reports when needed.
• Coordination of care for patients/ infusion referrals
• Effective communication with case managers and infusion nurses
• Create, edit, and update spreadsheets.
• Performs related responsibilities as required or directed.
• Other duties as assigned by supervisor.

Required Education, Certification, Experience and Skill Requirements:

• High School diploma or equivalent. A college degree is preferred.
• Minimum of 3 years’ experience in customer service, preferably at a high-volume call center.
• Minimum of 3 years’ experience in an administrative capacity.
• Detail-oriented with strong interpersonal skills.
• Must be able to work in a fast-paced environment.
• Ability to prioritize, perform multiple tasks at one time, and have good organizational skills.
• Ability to provide excellent/professional customer service, both face to face and on the telephone.
• Excellent Communication skills including reading, writing, and speaking to effectively handle position responsibilities.
• Proficiency in Microsoft Office Suite.
• Knowledge of CPR+ preferred.

Physical Demands:

Required to stand, walk, sit, talk, and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.

InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and relation conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Aff