Infusion Office Coordinator & Admin Support

Infucare Rx Inc on behalf of itself and its subsidiaries; Pottsville (Schuylkill County); On-site; USD 34,000 - 48,000; Full time

Job summary

InfuCare Rx in Pottsville, PA is seeking an Infusion Office Administrative Assistant to support the Infusion Office Team in a busy pharmacy office setting. This role focuses on coordination of care, patient referrals, and nursing onboarding duties.

Responsibilities include coordinating calls, maintaining filing and records, generating reports, updating spreadsheets, and providing professional customer service face-to-face and by phone.

Qualifications

• High School diploma or equivalent required; college degree preferred.
• Minimum of 3 years’ experience in customer service, preferably in a high-volume call center.
• Minimum of 3 years’ experience in an administrative capacity.
• Detail-oriented with strong interpersonal skills.

Responsibilities

• Coordinates calls to the appropriate individuals.
• Maintain filing and storage systems in the office.
• Retrieve documents and files when requested.
• Establish and maintain employee records.
• Maintains employee data in an efficient manner, provides reports when needed.
• Maintains client data in an efficient manner, provides reports when needed.
• Coordination of care for patients/ infusion referrals
• Effective communication with case managers and infusion nurses
• Create, edit, and update spreadsheets.
• Performs related responsibilities as required or directed.
• Other duties as assigned by supervisor.

Skills

Customer service

Administrative support

Microsoft Office

Communication skills

Organizational skills

Education

High School diploma or equivalent

College degree preferred

Tools

CPR+ system

Job description

InfuCare Rx in Pottsville, PA is seeking an Infusion Office Administrative Assistant to support the Infusion Office Team in a busy pharmacy office setting. This role focuses on coordination of care, patient referrals, and nursing onboarding duties.

Responsibilities include coordinating calls, maintaining filing and records, generating reports, updating spreadsheets, and providing professional customer service face-to-face and by phone.