Infusion Clinic: Surgical Procedure Scheduler – Full-Time Days

Northwestern Memorial Healthcare; Glenview (IL); On-site; USD 29,000 - 38,000; Full time

Job summary

Northwestern Medicine is seeking a Patient Procedure Scheduler for the Infusion clinic in Glenview. This full-time role schedules surgical and pre-operative procedures and coordinates patient appointments, ensuring accurate registrations and pre-certifications.

You'll verify insurance details, inform patients about financial responsibilities, and maintain calendars. Prior scheduling experience in healthcare is preferred, with strong customer service skills and attention to detail.

Qualifications

• High School Diploma or GED equivalent.
• 2 years previous healthcare experience.
• Experience in a customer service role.
• Preferred: experience with an electronic medical records system.

Responsibilities

• Registers and schedules patients for surgical and pre-operative procedures.
• Inform patients of their financial responsibilities.
• Provide patients with surgical and procedural information and instructions as appropriate.
• Obtains and/or facilitates pre-certification as required.
• Maintains calendars and schedules related to surgical and pre-operative procedures.
• Answers all incoming patient inquiries.
• May perform other duties as assigned.

Skills

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Northwestern Medicine is seeking a Patient Procedure Scheduler for the Infusion clinic in Glenview. This full-time role schedules surgical and pre-operative procedures and coordinates patient appointments, ensuring accurate registrations and pre-certifications.

You'll verify insurance details, inform patients about financial responsibilities, and maintain calendars. Prior scheduling experience in healthcare is preferred, with strong customer service skills and attention to detail.