Ophthalmology Procedure Scheduler – Patient Access & Pre-Op

Northwesternmedicine; Winfield (IL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Benefits

Sign-on bonus eligibility

Job summary

Northwestern Medicine is seeking a Patient Procedure Scheduler to manage surgical and pre-operative scheduling, verify insurance, and communicate with patients about procedures and costs. The role may cross-train as a Patient Service Representative for check-in/out tasks or as a Patient Liaison for templates and correspondence.

Qualifications include a high school diploma or GED and 2 years of healthcare and customer service experience. Preference for a bachelor's degree and EMR familiarity.

Qualifications

• High School Diploma or GED equivalent.
• 2 years previous healthcare experience.
• Experience in a customer service role.
• Bachelor's degree (preferred).

Responsibilities

• Registers and schedules patients for surgical and pre-operative procedures.
• Inform patients of their financial responsibilities.
• Provide patients with surgical and procedural information and instructions as appropriate.
• Obtains and/or facilitates pre-certification as required.
• Maintains calendars and schedules related to surgical and pre-operative procedures.
• Answers all incoming patient inquiries.
• May perform other duties as assigned.

Skills

Customer service

Healthcare experience

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

Northwestern Medicine is seeking a Patient Procedure Scheduler to manage surgical and pre-operative scheduling, verify insurance, and communicate with patients about procedures and costs. The role may cross-train as a Patient Service Representative for check-in/out tasks or as a Patient Liaison for templates and correspondence.

Qualifications include a high school diploma or GED and 2 years of healthcare and customer service experience. Preference for a bachelor's degree and EMR familiarity.