Infusion Clinic Administrative & Scheduling Specialist

vivoinfusion; Town of Mount Pleasant (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

401K with match

PTO 3+ weeks

Wellness reimbursement

Tuition assistance

EAP

Disability insurance

Life insurance

Job summary

VIVO Infusion in Valhalla, NY seeks a Clinical Service Specialist to manage front-end operations, schedule patients, verify benefits, secure authorizations, and support the medical staff. This role requires healthcare administrative experience, strong communication, and independence.

You will handle scheduling, insurance verification, payments, and liaise with clinics while adhering to HIPAA. Full-time, 8:00am-6:00pm, Monday–Friday, non-exempt, with competitive benefits.

Qualifications

• 2 years of administrative experience in a healthcare environment.
• Medical Assistant Certification or Medical Office experience preferred.
• 1 year working with insurance authorizations, benefits verifications, and billing preferred.
• Working knowledge of medical terminology and HIPAA compliance.
• CPR/BLS certification required before starting.

Responsibilities

• Manages front-end operations of the infusion center and schedules patients.
• Verifies insurance benefits and secures necessary authorizations for treatments.
• Supports clinical staff and handles payments and mail handling.
• Communicates changes to schedules and keeps the team informed.
• Maintains HIPAA-compliant record keeping and accuracy in documentation.
• Proactively assists with inventory and coordinates with clinics as needed.

Skills

Administrative experience

Scheduling

Insurance authorizations

Benefits verification

Medical terminology

CPR/BLS

Education

High School diploma or equivalent

Medical Assistant Certification

Tools

MS Office

Billing databases

Job description

VIVO Infusion in Valhalla, NY seeks a Clinical Service Specialist to manage front-end operations, schedule patients, verify benefits, secure authorizations, and support the medical staff. This role requires healthcare administrative experience, strong communication, and independence.

You will handle scheduling, insurance verification, payments, and liaise with clinics while adhering to HIPAA. Full-time, 8:00am-6:00pm, Monday–Friday, non-exempt, with competitive benefits.