Infusion Clinic Admin Specialist (Scheduling & Benefits)

Vivo Infusion; United States; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA with Employer Contribution

401K with Match

Job summary

Vivo Infusion is seeking a Clinical Service Specialist in Beachwood, OH to support infusion center operations. The role focuses on scheduling authorizations, verifying patient benefits, and ensuring HIPAA-compliant handling of records while coordinating with nursing staff and clinical operations.

The ideal candidate has a healthcare administrative background, strong communication skills, and the ability to work independently in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• Medical Assistant Certification or Medical Office experience preferred.
• Experience handling insurance authorizations, benefits verifications, and billing preferred.
• Intermediate typing and MS Office skills (Excel, Word, PowerPoint) required.

Responsibilities

• Manages front end operations of the infusion center, including answering calls, greeting patients, and processing payments.
• Proactively reviews patient cancellations and reschedules treatments to follow the treatment plan.
• Coordinate with Clinic Manager to authorize payments and liaise with Accounts Payable.
• Schedule patients for follow-up infusion treatments with Patient Care Navigator team.

Skills

Scheduling authorizations

Benefits verification

Healthcare administration

Communication skills

Education

High School Diploma

Medical Assistant Certification

Tools

MS Office

Excel

Word

PowerPoint

Job description

Vivo Infusion is seeking a Clinical Service Specialist in Beachwood, OH to support infusion center operations. The role focuses on scheduling authorizations, verifying patient benefits, and ensuring HIPAA-compliant handling of records while coordinating with nursing staff and clinical operations.

The ideal candidate has a healthcare administrative background, strong communication skills, and the ability to work independently in a fast-paced environment.