Infrastructure Technician I

Freeport-McMoRan; Green Valley (AZ); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Affordable health benefits

401(k) plan with match

Paid time off

Tuition assistance

Employee Assistance Program

Job summary

Freeport-McMoRan is hiring for an on-site IT/Technical Support role at the Sierrita operation near Tucson, AZ. You will install and service PCs, phones, networking, and peripherals, while maintaining documentation and following safety policies.

The position requires 2+ years in hardware/software troubleshooting, plus certifications (A+, Network+). Shift flexibility and strong communication are needed for this role.

Qualifications

• 2+ years in computer/electronic systems hardware/software troubleshooting.
• Experience installing and maintaining PC hardware, software, printers, and telephones.
• Ability to analyze, troubleshoot, and diagnose computer and voice/network issues.

Responsibilities

• Set up, deliver, and install PCs, phones, networking, and peripherals using defined procedures.
• Perform preventative maintenance on voice/data systems and document actions.
• Participate in Safety/Environmental programs and ensure MIS policy compliance.

Skills

PC hardware

Software troubleshooting

Networking basics

Voice systems

Communication skills

Overtime flexibility

Safety awareness

Education

A+ Certification

Network+ Certification

Tools

PC setup tools

Job description

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career.

Where You Will Work

Sierrita operations is located just 20 miles from Tucson - Arizona’s second-largest city. Its cutting-edge mine training facility, with state-of-the-art labs, classrooms and advanced simulators, equips our people with the skills, expertise and knowledge to excel. Whether you choose to live in Green Valley, Sahuarita or Tucson, you will enjoy spectacular sunsets and mild winters as well as numerous local attractions. Tucson is home to the Pima Air and Space Museum, University of Arizona and Sonora Desert Museum. Other notable community staples are several schools, hospitals, restaurants, parks, shopping centers and more. Visit sahuaritaaz.gov and tucsonaz.gov to learn more.

What You Will Do

• Set‑up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
• Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
• Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
• Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
• Perform other duties as required.

What You Bring To Freeport

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
• Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
• Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
• Basic understanding of networking concepts, protocols and technology including wireless networking equipment
• Basic knowledge of voice systems (PBX/VoIP)
• Skill in effective communication, both verbal and written
• Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates.
• Must be customer service-oriented and possess good organizational skills.
• Ability to develop and maintain awareness of occupational hazards and safety precautions.
• Skilled in following safety practices and recognizing hazards.

Preferred Qualifications

• High School diploma or GED
• A+ Certification
• Network+ Certification

What We Offer You

The estimated pay range for this role is currently $28.00 - $38.00/hour. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.

• Affordable medical, dental and vision benefits
• Company-paid life and disability insurance
• 401(k) plan with employer contribution/match
• Paid time off, paid sick time, holiday pay, parental leave
• Tuition assistance
• Employee Assistance Program
• Discounted insurance plans for pet, auto, home and vehicle
• Internal progression opportunities
• Learn more about our competitive and comprehensive benefits package!

What We Require

• Candidates may be required to pass a medical exam.
• Candidates must pass all required training and/or testing.
• Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
• Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

Equal Opportunity Employer

Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to [e-mail].