Infrastructure Systems Engineer

State of Arkansas; Little Rock (AR); On-site; USD 66,000 - 108,000; Full time

Job summary

State of Arkansas is seeking an IT Infrastructure Analyst to design, implement, and maintain the agency's IT infrastructure, ensuring reliability and scalability. You will manage servers, networks, storage, and virtualization while optimizing performance and security.

The role includes disaster recovery planning, documentation, and cross-team collaboration to deliver resilient IT solutions for the organization in a fast-paced environment.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of information technology infrastructure or related roles (systems or network administration).
• Satisfaction of the minimum qualifications, including years of experience and service, may be considered in the discretion of the department.

Responsibilities

• Design, configure, and maintain information technology infrastructure, including servers, networks, and storage systems.
• Monitor system performance and ensure uptime, availability, and optimal functioning of infrastructure components.
• Troubleshoot and resolve hardware, software, and network issues to minimize downtime.
• Evaluate existing infrastructure and recommend upgrades or improvements to support growth and efficiency.
• Implement and maintain security measures to protect infrastructure from vulnerabilities and cyber threats.
• Document infrastructure configurations, procedures, and changes to ensure accurate records are maintained.
• Support the implementation of disaster recovery and backup strategies to safeguard data integrity.
• Collaborate with information technology teams, vendors, and assorted personnel on infrastructure-related projects and initiatives.
• Research emerging technologies and assess their potential impact on the agency’s or organization’s infrastructure.
• Provide support and training to end-users and junior information technology personnel as necessary.

Skills

Analytical skills

Troubleshooting

Attention to detail

Communication skills

Collaboration skills

Project management

Education

Bachelor's Degree in IT/CS

Job description

State of Arkansas is seeking an IT Infrastructure Analyst to design, implement, and maintain the agency's IT infrastructure, ensuring reliability and scalability. You will manage servers, networks, storage, and virtualization while optimizing performance and security.

The role includes disaster recovery planning, documentation, and cross-team collaboration to deliver resilient IT solutions for the organization in a fast-paced environment.