Infrastructure Systems Analyst I — Drive IT Service Excellence

DXC Technology Company; Cockeysville, Northern (MD, KY); Hybrid; USD 46,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Wellbeing program

Life insurance

Disability insurance

Retirement plan

Paid holidays

Paid time off

Job summary

DXC Technology Company is seeking an entry-level infrastructure support professional in Maryland to assist with monitoring, troubleshooting, and documenting incidents within a collaborative team.

The role emphasizes data analysis, continuous learning, and adherence to best practices while pursuing relevant certifications. Full-time employment offers a comprehensive benefits package and opportunities to grow within the infrastructure organization.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Typically, 2+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Skills

Data analysis

Problem solving

Continuous learning

Team collaboration

Education

Bachelor's degree or equivalent

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

DXC Technology Company is seeking an entry-level infrastructure support professional in Maryland to assist with monitoring, troubleshooting, and documenting incidents within a collaborative team.

The role emphasizes data analysis, continuous learning, and adherence to best practices while pursuing relevant certifications. Full-time employment offers a comprehensive benefits package and opportunities to grow within the infrastructure organization.