Infrastructure Services Analyst II — Monitoring & Support

DXC Technology Company; Cockeysville, Northern (MD, KY); Hybrid; USD 40,000 - 68,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee wellness

Retirement savings plan

Paid holidays and PTO

Job summary

DXC Technology Company is seeking an entry-level Infrastructure Analyst to provide foundational technical support and assist with routine tasks within infrastructure services. The role includes participating in projects, monitoring systems, and maintaining documentation while actively developing technical skills on the job.

The ideal candidate has a Bachelor's degree or equivalent with 2+ years of relevant experience and a passion for learning new technologies, following established standards

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Typically, 2+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Skills

Data analysis

Infrastructure analysis

Continuous learning

Team collaboration

Education

Bachelor's degree or equivalent

Job description

DXC Technology Company is seeking an entry-level Infrastructure Analyst to provide foundational technical support and assist with routine tasks within infrastructure services. The role includes participating in projects, monitoring systems, and maintaining documentation while actively developing technical skills on the job.

The ideal candidate has a Bachelor's degree or equivalent with 2+ years of relevant experience and a passion for learning new technologies, following established standards