Infrastructure Support Engineer

QuickStart Solutions; San Juan (PR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance Bonus

13th Month Pay

Annual Company Trip

Company Equipment

Job summary

A leading IT company in San Juan seeks a Service Engineer to diagnose and resolve issues related to servers, storage, and network systems. The ideal candidate should have a degree in a computer-related field and hands-on experience in deployment processes. You will evaluate new versions of systems and need strong communication skills for a customer-centric approach. This is a full-time on-site position with performance bonuses and government mandated benefits, including a 13th Month Pay.

Qualifications

• Minimum of two years of relevant technical experience, with at least one year as a Service Engineer.
• Experience in configuration and integration of enterprise systems.
• Ability to diagnose and resolve issues related to servers, storage, and networks.

Responsibilities

• Diagnose and resolve issues related to servers, storage, and network systems.
• Test and evaluate new versions of network operating systems and server hardware.
• Stay updated with industry trends and technologies.

Skills

Hands-on experience with deployment processes

Strong communication skills

Customer-centric approach

Education

Degree in a computer-related field

Job description

On-site - San Juan • 1-3 Yrs Exp • Bachelor • Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Annual Company Trip, Company Equipment

Responsibilities:

• Diagnose and resolve issues related to servers, storage, and network systems, including on-site troubleshooting, problem isolation, assessment, and preventive maintenance.
• Test and evaluate new versions of network operating systems, software, and server hardware, providing recommendations for solutions and products when needed.
• Stay updated with industry trends and technologies to maintain a high level of technical expertise.

Qualifications:

• A degree in a computer-related field.
• Hands-on experience with the full deployment process of enterprise servers, storage systems, and networks, including configuration and integration to meet client performance and scalability needs.
• At least two years of relevant technical experience, with a minimum of one year as a Service Engineer.
• Strong communication skills and a customer-centric approach to service.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.