Sales Technical Support

Miranda HR; San Juan (PR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

A human resources firm in San Juan is seeking candidates for a full-time technical assistance role. You will provide customer support, collaborate with the sales team, and conduct product training sessions. The ideal candidate has a Bachelor's degree and 0–2 years of experience. Strong communication skills are essential. This position is office-based with some remote support. Experience in technical assistance is advantageous, and a proactive attitude is welcomed.

Qualifications

• 0–2 years of related experience preferred.
• Able to work collaboratively in a team environment.

Responsibilities

• Provide technical assistance to customers regarding product features.
• Collaborate with the sales team to address customer inquiries.
• Develop and maintain documentation for technical processes.
• Conduct product demonstrations and training sessions.
• Assist in resolution of product-related issues during sales.

Skills

Strong communication and interpersonal skills

Basic understanding of technical concepts

Proactive attitude

Education

Bachelor's degree in a relevant field

Job description

On-site - San Juan No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Description

• Provide technical assistance to customers regarding product features and troubleshooting.
• Collaborate with the sales team to address customer inquiries and needs.
• Develop and maintain documentation for technical processes and solutions.
• Conduct product demonstrations and training sessions for customers.
• Assist in the resolution of product-related issues during the sales process.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 0–2 years of related experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic understanding of technical concepts related to the product.
• Qualities and Traits: Proactive attitude and willingness to learn.
• Responsibilities and Duties: Able to work collaboratively in a team environment.
• Working Conditions: Office-based with some remote support as needed.