Infrastructure Solutions Architect

FastTek Global; Lansing (MI); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical and Dental

Vision

PTO Program

Long Term Disability

Life Insurance

401(k) with immediate vesting and 3%

Job summary

FastTek Global is seeking an experienced ServiceNow Platform Solutions Architect to guide the design, governance, and strategic direction of our ServiceNow platform and its foundational services. This role sits on the platform team supporting DTMB OCTO’s IT solutions and enterprise integrations.

The ideal candidate has 5+ years of ServiceNow platform experience, strong leadership and communication skills, and holds CSA certification.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• ServiceNow CSA certification.

Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow

ITSM

ITOM

CMDB

CSDM

APIs

Workflow automation

Leadership

Education

Bachelor’s degree in IT/CS

CSA certification

Tools

CSA

Job description

Position Overview

We are seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of our ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).

Key Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• ServiceNow Certified Systems Architect (CSA) certification

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) or equivalent certifications.
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications - CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!

FastTek Global is a financially strong, privately held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at [e-mail].