Infrastructure Operations Engineer

TEKsystems; Harrisburg (Dauphin County); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transit benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

TEKsystems in Harrisburg, PA seeks an IT Operations Specialist for a Contract to Hire role. You will support daily operational stability, performance, and maintenance of agency technology platforms and infrastructure, ensuring reliable system availability and adherence to security standards.

In this hands-on position you will monitor on-premises and cloud environments, perform routine maintenance, assist in incident response, maintain runbooks and asset inventory, and collaborate with IT & Cyber

Qualifications

• Associate degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered.
• Two or more years of experience in IT operations, systems administration, network support, or a similar role.
• Experience supporting Windows and/or Linux server environments, cloud platforms, or enterprise networking technologies is preferred.
• Experience with system monitoring, patching tools, or backup technologies is beneficial.

Responsibilities

• Monitor performance and availability of on-premises and cloud infrastructure, network systems, and critical technology platforms.
• Perform routine maintenance tasks such as patching, system updates, configuration changes, and equipment lifecycle activities.
• Assist in implementing and maintaining system monitoring tools and alerts to ensure prompt identification of operational issues.
• Support incident response efforts by participating in troubleshooting, diagnosing root causes, and restoring services during outages or degraded performance events.
• Maintain operational documentation, including system configurations, runbooks, maintenance records, and asset inventory.
• Assist with backup and recovery operations and contribute to disaster recovery testing and preparation activities.
• Escalate complex technical issues to sr. engineers or unit leadership while providing detailed diagnostic information.
• Provide support for infrastructurerelated projects, upgrades, and deployments as assigned.
• Ensure adherence to security and operational best practices when working with servers, networks, cloud platforms, and enterprise systems.
• Partner with cybersecurity personnel when vulnerabilities or security events intersect with infrastructure operations.
• Perform related duties as required.

Skills

Infrastructure

Monitoring

Troubleshooting

Documentation

Security basics

Incident response

Communication

Education

Associate degree

Tools

Patching tools

Backup technologies

Monitoring tools

Job description

TEKsystems in Harrisburg, PA seeks an IT Operations Specialist for a Contract to Hire role. You will support daily operational stability, performance, and maintenance of agency technology platforms and infrastructure, ensuring reliable system availability and adherence to security standards.

In this hands-on position you will monitor on-premises and cloud environments, perform routine maintenance, assist in incident response, maintain runbooks and asset inventory, and collaborate with IT & Cyber