Infrastructure Operations Director - Onsite in LA

LA28 (Web); Los Angeles (CA); On-site; USD 126,000 - 182,000; Full time

Job summary

LA28 seeks a Director, Infrastructure Operations to own the office infrastructure, from Entra and 365 to Intune, endpoint, network, and cloud security, guiding a team of five engineers and analysts in a high‑profile environment ahead of the Olympic Games.

You will manage third‑party providers, ensure a strong cybersecurity posture, and coordinate service delivery across multiple partners while scaling operations in a dynamic, global event context in Los Angeles.

Qualifications

• Minimum 8 years of experience leading enterprise infrastructure operations and security in multi‑partner environments.

Responsibilities

• Oversee office infrastructure environment, including Microsoft Entra, Microsoft 365, Intune, Google Workspace, Slack, and other enterprise technologies.
• Manage third-party network, hardware, conference room technology, and endpoint service providers to agreed contract SLAs while continuously improving service quality.
• Implement and maintain a strong cybersecurity stance, including DLP, PAM, and ADM support and cloud-based security best practices.
• Support breach and attack simulations, and lead response to cybersecurity incidents across endpoints, servers, and cloud services.
• Lead a team of five infrastructure engineers and analysts across endpoint, server, cloud security, asset management, and service desk.
• Minimum 8 years of experience leading enterprise infrastructure operations, service delivery, and security in complex, multi-partner environments.
• Advanced knowledge of Microsoft Entra, Office 365, and Intune, including strong identity management using Entra and Saviynt.
• Hands‑on experience with Zscaler, CrowdStrike, Mimecast, and PAM and IAM support in a cloud‑based security environment.
• Experience with WorkspaceOne (Omnissa) and ServiceNow for endpoint management, asset management, and IT service delivery at scale.
• Strong understanding of ITIL frameworks, service delivery, and security frameworks, with a proven record of measurably improving service quality.
• Experience with security orchestration, automation, and response (SOAR) platforms.
• Some experience with Google identity management.
• Strong leadership in a complex, layered environment with multiple partners and managed services.
• Experience running breach and attack simulations.
• Experience implementing data loss prevention (DLP) controls.

Skills

Leadership

Infrastructure operations

Cybersecurity governance

Vendor management

Team management

ITIL

Cloud security

DLP

SOAR

Identity management

Tools

Microsoft Entra

Microsoft 365

Intune

Google Workspace

Zscaler

CrowdStrike

Mimecast

WorkspaceOne

ServiceNow

Saviynt

PAM/IAM

Job description

LA28 seeks a Director, Infrastructure Operations to own the office infrastructure, from Entra and 365 to Intune, endpoint, network, and cloud security, guiding a team of five engineers and analysts in a high‑profile environment ahead of the Olympic Games.

You will manage third‑party providers, ensure a strong cybersecurity posture, and coordinate service delivery across multiple partners while scaling operations in a dynamic, global event context in Los Angeles.