Infrastructure & Operations Delivery Leader

Otsuka America Pharmaceutical Inc.; Bismarck (ND); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

401(k) match

Paid holidays

Tuition reimbursement

Job summary

Otsuka America Pharmaceutical Inc. is seeking a leadership-minded Infrastructure and Operations Delivery Partner to build and run the delivery engine across platforms and services.

You will partner with IT Business Partners, Platform Leads, and Compliance to align roadmaps, capacity, and operating models for regulated environments. You will direct end-to-end delivery, introduce disciplined release and change processes, and collaborate with global teams to ensure secure, scalable workplace and

Qualifications

• 7-10 years IT experience incl. infrastructure, operations, service management.
• Experience delivering and operating enterprise infrastructure across cloud and data centers.
• Strong ITIL-based service design and delivery.
• Lean-Agile, SDLC, Scrum, Kanban, SAFe experience.
• Experience with quarterly planning and roadmap development at scale.
• Budget planning and management experience.
• Excellent communication and stakeholder management skills.
• Experience with globally distributed teams.
• Up to 15-20% travel may be required.

Responsibilities

• Coordinate end-to-end delivery activities for assigned platforms and services with Platform/Service Leads.
• Support Lean-Agile, SDLC and delivery management practices across IT.
• Establish capacity vs demand and dependency management balancing speed, risk, and security.
• Ensure IT Service Introduction, Release Management and Change discipline before go-live.
• Coordinate roadmap dependencies and operating-model implications.
• Lead cross-functional delivery teams and governance forums.
• Prepare delivery status, risks, dependencies, and recommendations to leadership.
• Partner with Information Security, Testing, Validation, Quality, and Compliance.
• Coordinate delivery across Hybrid Cloud, Digital Workplace, and Enterprise Service Management.
• Demand management & portfolio planning; translate roadmaps into project plans.
• Drive estimation, scoping, capacity planning, and prioritization with leadership.

Skills

Lean-Agile

Stakeholder management

Delivery leadership

Cross-functional collaboration

ITIL-based delivery

SAFe

Cloud & data center

Budget planning

Regulated environment

Education

Bachelor's degree

MBA (tech focus)

Tools

ServiceNow

IT asset management

Job description

Otsuka America Pharmaceutical Inc. is seeking a leadership-minded Infrastructure and Operations Delivery Partner to build and run the delivery engine across platforms and services.

You will partner with IT Business Partners, Platform Leads, and Compliance to align roadmaps, capacity, and operating models for regulated environments. You will direct end-to-end delivery, introduce disciplined release and change processes, and collaborate with global teams to ensure secure, scalable workplace and