Director, I&O Delivery & Platform Solutions

Otsuka America Pharmaceutical Inc.

Rockville (MD)

Remote

USD 169,000 - 253,000

Full time

3 days ago

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Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

Prescription drug coverage

Company provided basic life

AD&D

Short-term disability insurance

Long-term disability insurance

Tuition reimbursement

Student loan assistance

401(k) match

Flexible time off

Paid holidays

Paid leave programs

Other company provided benefits

Job summary

Otsuka America Pharmaceutical Inc. seeks a senior leader to drive the Infrastructure and Operations solution delivery program. You will coordinate end-to-end delivery, align platforms, and manage capacity, risk, and regulatory compliance in a complex, distributed IT environment.

You will partner with IT Business Partners, Platform Leads, and enterprise stakeholders to convert demand into prioritized, working infrastructure and workplace services, ensuring readiness and measurable outcomes.

Qualifications

7–10 years of progressive IT experience with 3–5 years leading infrastructure, operations, service management, or technology delivery initiatives.
Experience delivering enterprise infrastructure across cloud and data center platforms, networks, and workplace technologies.
Strong ITIL-based service design and delivery experience in regulated environments.
Lean-Agile, SDLC, Scrum, Kanban, or SAFe practices across global teams; SAFe preferred.
Experience in demand management, roadmaps, budgeting, and governance at scale.

Responsibilities

Coordinate end-to-end delivery for platforms and services from strategy to retirement.
Promote Lean-Agile, SDLC, and delivery management practices across IT teams.
Manage capacity, risk, cybersecurity, resilience, and regulatory readiness for new capabilities.
Ensure service introduction, release management, and change-adoption disciplines for readiness and documentation.
Collaborate with platform leads and cross-functional teams to align roadmaps and dependencies.
Communicate delivery status, risks, and recommendations to leadership and governance forums.
Partner with security, testing, quality, and compliance to meet GxP, privacy, and audit requirements.
Serve as primary contact for IT business partners and delivery teams across Hybrid Cloud, Digital Workplace, and ES M platforms.