Head of Infrastructure & Operations Delivery

Otsuka America Pharmaceutical Inc.; Topeka (KS); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

Company 401(k) match

Flexible time off

Paid holidays

Job summary

Otsuka America Pharmaceutical Inc. seeks a senior leader to build and run the horizontal delivery and service management engine for Infrastructure & Operations.

You will partner with IT Business Partners, Platform/Service Leads, EPMO, and Finance to convert demand into prioritized, working infrastructure and workplace capabilities. Responsibilities include coordinating platform lifecycles, enforcing ITIL-like disciplines, and ensuring operational readiness, security, and audit requirements in a

Qualifications

• 7-10 years of progressive IT experience including 3-5 years leading infrastructure/operations or technology delivery initiatives.
• Broad experience delivering and operating enterprise infrastructure and end-user services across cloud and data center platforms, networks, and workplace technologies.
• Strong track record delivering Lean-Agile, SDLC, Scrum, Kanban, or SAFe practices across distributed teams; SAFe experience preferred.

Responsibilities

• Coordinate end-to-end delivery for platforms and services with Platform and Service Leads.
• Ensure delivery readiness, governance, and security controls for new capabilities.
• Drive demand management, capacity planning, and budget forecasting in a regulated environment.
• Lead cross-functional delivery across Hybrid Cloud, Digital Workplace, and Enterprise Service Management.

Skills

Lean-Agile

SDLC

Delivery management

Stakeholder management

Regulated environment

Executive communication

Education

Bachelor's degree in Computer Science/Engineering/IS

Master's degree (MBA/Engineering, preferred)

Tools

ServiceNow

ITSM tooling

Job description

Otsuka America Pharmaceutical Inc. seeks a senior leader to build and run the horizontal delivery and service management engine for Infrastructure & Operations.

You will partner with IT Business Partners, Platform/Service Leads, EPMO, and Finance to convert demand into prioritized, working infrastructure and workplace capabilities. Responsibilities include coordinating platform lifecycles, enforcing ITIL-like disciplines, and ensuring operational readiness, security, and audit requirements in a