Senior I&O Delivery Leader: Platform & Service Solutions

Otsuka America Pharmaceutical Inc.; Princeton (NJ); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Flexible time off

Job summary

Otsuka America Pharmaceutical Inc. is seeking a leadership professional to build and run the horizontal delivery and service management engine for Infrastructure & Operations.

This role partners with IT Business Partners, Platform Leads, EPMO, Finance, Enterprise Architecture, Information Security, Testing and Validation, and Solution Delivery Partners to convert enterprise demand into prioritized infrastructure and workplace services.

Qualifications

• Extensive IT leadership experience with infra, operations, service management, or delivery initiatives.
• Experience delivering enterprise infrastructure and end-user technology services across cloud and data center platforms.
• Strong ITIL-based service design and delivery in regulated environments.
• Lean-Agile, SDLC, Scrum, Kanban, or SAFe practices across distributed teams.
• Ability to translate roadmaps into practical delivery plans with clear milestones and ownership.
• Experience in budget planning, forecasting, and portfolio prioritization.

Responsibilities

• Coordinate end-to-end delivery activities for platforms and services with Platform/Service Leads.
• Promote Lean-Agile, SDLC, and delivery practices across I&O teams.
• Manage capacity, dependencies, risk, and operational readiness for go-lives.
• Ensure security, privacy, and compliance in line with regulatory requirements.
• Lead cross-functional delivery across Hybrid Cloud, Digital Workplace, and ITSM platforms.
• Communicate status, risks, and recommendations to senior leadership.

Skills

IT leadership

Infrastructure delivery

Lean- Agile

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field

MBA with a technology focus (preferred)

Tools

ITIL 4

PMP

CSM/SAFe certifications

ServiceNow (certification advantageous)

Job description

Otsuka America Pharmaceutical Inc. is seeking a leadership professional to build and run the horizontal delivery and service management engine for Infrastructure & Operations.

This role partners with IT Business Partners, Platform Leads, EPMO, Finance, Enterprise Architecture, Information Security, Testing and Validation, and Solution Delivery Partners to convert enterprise demand into prioritized infrastructure and workplace services.