Infrastructure & Network Engineer I – Onsite

Pima County; Tucson (AZ); On-site; USD 65,000 - 72,000; Full time

Job summary

Pima County is seeking an on-site IT Infrastructure Associate to support the court information technology network, communications, and computer systems across court locations in Tucson, AZ. You will work with Infrastructure Systems and Network Engineers under supervision, maintaining day-to-day infrastructure needs and contributing to security and documentation efforts.

Requirements include a Bachelor's degree in a related field and 3 years of relevant experience; familiarity with MS cloud

Qualifications

• Bachelor's degree in computer science, MIS or related field and 3 years of relevant experience.
• Strong knowledge of network and computer system operations, security, and troubleshooting.
• Familiarity with directory services, policy management, and standard database concepts.
• Willingness to learn new technologies and participate in ongoing training.

Responsibilities

• Assist in implementing, maintaining, and supporting computing infrastructure and systems.
• Document procedures and update technical records.
• Support capacity planning and disaster recovery activities.
• Set up new users and monitor account status following security procedures.
• Perform routine infrastructure administrative tasks like documentation and inventories.
• Provide first‑level support for Microsoft cloud platform and Office 365 administration.
• Monitor backups and storage management; report issues to senior staff.
• Participate in change management and application performance tuning.
• Assist with help desk and service ticket escalation and ensure timely resolution.
• Support network, server and data storage environment maintenance.
• Monitor and maintain network devices such as switches, routers, VOIP and firewalls.
• Participate in patching and updating operating systems and applications.
• Support after-hours on a rotating basis.
• Perform other duties as assigned.

Skills

Basic networking concepts

Troubleshooting IT systems

Strong communication

Education

Bachelor's degree in computer science / MIS

Tools

Microsoft 365 administration

Office 365

Job description

Pima County is seeking an on-site IT Infrastructure Associate to support the court information technology network, communications, and computer systems across court locations in Tucson, AZ. You will work with Infrastructure Systems and Network Engineers under supervision, maintaining day-to-day infrastructure needs and contributing to security and documentation efforts.

Requirements include a Bachelor's degree in a related field and 3 years of relevant experience; familiarity with MS cloud