Infrastructure & IT Support Intern — Hands-on Tech

7-Eleven, Inc; Irving (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

7-Eleven, Inc. invites applications for a Summer IT Internship focused on end-user support, device deployment, and enterprise app troubleshooting.

You will work with senior IT leaders to deliver hands-on experience across Microsoft 365, Intune, and Jamf while supporting employees in a fast-paced retail environment. Gain real-world exposure to onboarding, equipment setup, ticketing, and knowledge base documentation, with dedicated coaching and cross-organizational connections.

Qualifications

• Pursuing a technical degree with expected graduation in 2027/2028.
• Proficiency with Microsoft 365, SharePoint, Teams, Outlook, OneDrive and enterprise apps.
• Hands-on experience with Windows/macOS deployment and imaging.

Responsibilities

• Troubleshoot hardware, software, peripherals, and connectivity issues.
• Provide in-person deskside IT support to employees.
• Assist with iOS/Android device setup and troubleshooting.
• Support Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint).
• Help with LAN/Wi‑Fi/VPN and network connectivity issues.
• Install/configure computers, monitors, printers, and peripherals.
• Assist with onboarding, including equipment prep and workspace readiness.
• Assist with software installation and enterprise app configuration.
• Support device deployment, imaging, refresh, and asset management.
• Use ITSM tools to create/update tickets and maintain KB.
• Escalate complex issues and collaborate with IT teams.

Skills

Microsoft 365 & Enterprise Apps

Endpoint Management

Mobile Device Management

Networking & IT Infra

IT Service Management

Education

Technical degree in progress (Dec 2027 or May 2028)

Tools

Microsoft Intune

Jamf

Job description

7-Eleven, Inc. invites applications for a Summer IT Internship focused on end-user support, device deployment, and enterprise app troubleshooting.

You will work with senior IT leaders to deliver hands-on experience across Microsoft 365, Intune, and Jamf while supporting employees in a fast-paced retail environment. Gain real-world exposure to onboarding, equipment setup, ticketing, and knowledge base documentation, with dedicated coaching and cross-organizational connections.