Infrastructure Engineer - DHA

WorkScoop; Many (LA); On-site; USD 121,785 - 158,322; Full time

Job summary

Office of Personnel Management (OPM) is seeking an IT Specialist (APPSW) Infrastructure Engineer in Woodlawn, MD. The role focuses on supporting a multi‑platform software development environment, installing and configuring operating systems, and maintaining enterprise tools including Microsoft Endpoint Configuration Manager and WSUS.

The position requires U.S. citizenship and offers a permanent, full‑time appointment with a comprehensive federal benefits package.

Qualifications

• Support Windows Server infrastructure.
• Knowledge and expertise in Microsoft Endpoint Configuration Manager.
• Provide innovative, implementable solutions.

Responsibilities

• Maintain and support Windows Server infrastructure.
• Install, configure, and support operating systems.
• Analyze software/hardware problems and implement solutions.
• Manage Microsoft Endpoint Configuration Manager and WSUS.
• Coordinate tasks with colleagues and vendors.
• Communicate clearly in writing and speaking.

Skills

Windows Server

Endpoint Configuration Manager

System administration

Problem solving

Communication

Tools

WSUS

Job description

Summary

IT Specialist (APPSW) Infrastructure Engineer positions are available through the Office of Personnel Management’s delegated Direct Hire Authority. Positions are open to all U.S. citizens; Veterans Preference and the “Rule of Many” do not apply. Selections will be processed as new appointments to the civil service, and current civil service employees will receive new appointments.

Location and Compensation

Location: Woodlawn, MD (telework eligible, no remote job). Salary range: $121,785 - $158,322 per year (GS‑13). Full‑time position.

Responsibilities

• Knowledge of a wide range of multi‑platform software/hardware products and services in a multi‑platform software development environment.
• Install, configure, and support various operating systems.
• Analyze software/hardware problems and formulate solutions.
• Install, configure, and maintain Microsoft Endpoint Configuration Manager.
• Install, configure, and maintain Windows Server Update Services.
• Coordinate technical tasks with fellow employees and/or vendors.
• Organize joint inter‑component efforts.
• Communicate orally and in writing.

Qualifications

• Attention to detail—thorough work and conscientious about detail.
• Customer service—work with clients and customers to assess needs, provide information, and resolve problems.
• Oral communication—effective presentations and listening.
• Problem solving—identify problems, evaluate alternatives, and make recommendations.

Minimum Qualifications

Grade 13: at least 52 weeks of specialized experience at the GS‑12 level, or equivalent, with the following:

• Supporting Windows Server infrastructure.
• Knowledge and expertise in Microsoft Endpoint Configuration Manager.
• Providing innovative, implementable solutions.

Requirements

• U.S. citizenship.
• Selective Service registration, if applicable.
• Fingerprinting and background or security investigation.
• Potential one‑year probationary period.
• No relocation expenses reimbursed.
• All qualification requirements must be met by the closing date.

Other Requirements

Resumes exceeding two pages are not considered. Resume must clearly demonstrate qualifications, include contact information, and provide dates of employment and duties performed.

Employment Details

Appointment type: Permanent. Work schedule: Full‑time (flextime and alternate work schedules available). Travel required: No.

Benefits

Eligible for the full federal benefits package offered to full‑time employees. Contact the hiring agency for specific benefit information.

Equal Employment Opportunity

Applicants will not be hired based on race, sex, color, religion, or national origin.