Infra Reliability Engineer: Automation & Observability

Fidelity Investments Inc.; Durham (NC); Presencial; USD 120.000 - 150.000; Jornada completa

Descripción de la vacante

Fidelity Investments Inc. in Durham, NC seeks an Infrastructure Reliability Engineer to join the Compute management team.

You will collaborate with senior technologists and operations peers to improve automation, observability, and DevOps practices while ensuring stability and security of our environment. You will manage Windows, Linux, and virtualization platforms, oversee hypervisors and hardware, and participate in incident management.

Formación

• 5+ years of IT experience across a broad range of technologies, focusing on server and storage infrastructure.
• Strong knowledge of Windows OS and/or Linux (RedHat / Ubuntu).
• Disk storage management expertise; SAN/NAS/CAS infrastructure is a plus.
• Experience with virtualization technologies (VMWare or OLVM).
• On-call coverage and incident management experience.
• Troubleshooting OS, hardware, and performance issues.
• Scripting and AI proficiency.
• Experience with enterprise-level customers and application teams.
• Windows, VMware, and OLVM experience is highly desirable.
• Strong understanding of Agile methodology and IT Service Management.
• Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMWare, OpenStack, HP, Dell.
• Ability to identify gaps and drive process improvements.
• Collaboration with vendors (Redhat, HP, Dell, IBM) for root cause analysis and solution implementation.

Responsabilidades

• Collaborate with senior technology professionals and peers across operations teams.
• Represent Compute Operations during incident calls.
• Promote automation, observability, and DevOps/EngOps practices.
• Ensure stability and security of the environment.
• Manage and administer Windows, Linux, and virtualization operating systems.
• Oversee hypervisors and hardware infrastructure.
• Drive automation and observability initiatives.
• Ensure security compliance and perform patching activities.
• Maintain environment stability and support critical server operations.
• Participate in incident management and change execution.
• Contribute to operational KPIs and metrics.
• Collaborate with global teams and vendors to resolve issues and implement solutions.
• Communicate effectively with engineering, operations leaders, and partners.

Conocimientos

IT experience

Windows OS

Linux OS

Disk storage mgmt

Virtualization

Incident management

Scripting

AI proficiency

Enterprise customer exp

Agile & ITSM

OpenStack

Vendor collaboration

Herramientas

VMware

OLVM

OpenStack

Red Hat Linux

Dell/HP hardware

Descripción del empleo

Fidelity Investments Inc. in Durham, NC seeks an Infrastructure Reliability Engineer to join the Compute management team.

You will collaborate with senior technologists and operations peers to improve automation, observability, and DevOps practices while ensuring stability and security of our environment. You will manage Windows, Linux, and virtualization platforms, oversee hypervisors and hardware, and participate in incident management.