Infra Field Quality Lead: Safety & Process Excellence

Samsung Electronics America; Austin (TX); On-site; USD 90,000 - 152,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and 401(k) matching

Onsite café and workout facilities

Paid maternity and paternity leave + 2

PTO and holidays

Job summary

Samsung Austin Semiconductor in Austin, TX seeks a Field Quality Supervisor to lead a team of technicians responsible for quality and safety within the Infra department. You will manage staffing, run the infra 6S programs, and set up quality control steps to ensure work is planned and completed correctly.

The role emphasizes safety, root cause analysis, KPI monitoring, and reporting, with a focus on continuous improvement and staff development while ensuring compliance with company and

Qualifications

• 2 years of college/technical school or equivalent related experience.
• BS in related engineering field preferred.
• 2+ years of experience managing technician teams.
• 4+ year experience in industrial operations and maintenance.
• Certification, license, Associates degree or military experience in HVAC, Mechanical, I&C, Electrical, etc.

Responsibilities

• Lead a team of technicians who oversee field quality of various work within infra
• Manage technicians’ coverage and balance staffing to meet business needs
• Oversee the operation and performance of the infra 6S programs
• Conduct job walks to validate preparation and planning for work activities
• Monitor workflow to achieve KPIs, goals and objectives
• Lead group safety and quality meetings; communicate company and departmental direction to subordinates
• Report quality and safety issues immediately via the department’s escalation process
• Conduct initial investigation and root cause analysis
• Continually drive group culture toward greater learning, development, and overall job satisfaction
• Support management and development of annual expense budgets

Skills

Team leadership

Quality control

6S programs

Safety procedures

Root cause analysis

Education

BS in related engineering field

2 Years of college/technical school or equivalent

Job description

Samsung Austin Semiconductor in Austin, TX seeks a Field Quality Supervisor to lead a team of technicians responsible for quality and safety within the Infra department. You will manage staffing, run the infra 6S programs, and set up quality control steps to ensure work is planned and completed correctly.

The role emphasizes safety, root cause analysis, KPI monitoring, and reporting, with a focus on continuous improvement and staff development while ensuring compliance with company and