Field Quality Supervisor

Samsung Electronics America; Austin (TX); On-site; USD 90,000 - 152,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and 401(k) matching

Onsite café and workout facilities

Paid maternity and paternity leave + 2

PTO and holidays

Job summary

Samsung Austin Semiconductor in Austin, TX seeks a Field Quality Supervisor to lead a team of technicians responsible for quality and safety within the Infra department. You will manage staffing, run the infra 6S programs, and set up quality control steps to ensure work is planned and completed correctly.

The role emphasizes safety, root cause analysis, KPI monitoring, and reporting, with a focus on continuous improvement and staff development while ensuring compliance with company and

Qualifications

• 2 years of college/technical school or equivalent related experience.
• BS in related engineering field preferred.
• 2+ years of experience managing technician teams.
• 4+ year experience in industrial operations and maintenance.
• Certification, license, Associates degree or military experience in HVAC, Mechanical, I&C, Electrical, etc.

Responsibilities

• Lead a team of technicians who oversee field quality of various work within infra
• Manage technicians’ coverage and balance staffing to meet business needs
• Oversee the operation and performance of the infra 6S programs
• Conduct job walks to validate preparation and planning for work activities
• Monitor workflow to achieve KPIs, goals and objectives
• Lead group safety and quality meetings; communicate company and departmental direction to subordinates
• Report quality and safety issues immediately via the department’s escalation process
• Conduct initial investigation and root cause analysis
• Continually drive group culture toward greater learning, development, and overall job satisfaction
• Support management and development of annual expense budgets

Skills

Team leadership

Quality control

6S programs

Safety procedures

Root cause analysis

Education

BS in related engineering field

2 Years of college/technical school or equivalent

Job description

About Samsung Austin Semiconductor

Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At Samsung Austin Semiconductor, we are Innovating Today to Power the Devices of Tomorrow. Come innovate with us!

Position Summary

The Field Quality Supervisor leads a team of technicians responsible for the quality and safety of work within the Infra department. This role manages staffing and scheduling, runs the Infra 6S programs, and sets up quality control steps to make sure all work is planned and completed correctly. By performing job observations, tracking KPIs, and writing detailed inspection reports, the Supervisor ensures the team follows all company and regulatory rules while finding ways to make systems more reliable. In addition to managing the work, this role focuses on safety and team growth. The Supervisor enforces EH&S rules—such as LOTO and Confined Space protocols—and supports the initial investigation and root cause analysis when quality or safety issues occur as needed.

2. Proceed with overall quality assurance on process through qualification approval by verifying quality of new products and processes and verification of mass productivity.

3. Detect accidents at early stage by establishing quality system and quality-related SOP(Standard Operating Procedure).

Role and Responsibilities

• Lead a team of technicians who oversee field quality of various work within infra
• Manage technicians’ coverage and balance technician staffing to meet business needs.
• Oversee the operation and performance of the infra 6S programs.
• Conduct job walks to validate preparation and planning for work activities.
• Monitor workflow to achieve KPIs, goals and objectives.
• Lead group safety and quality meetings; communicate company and departmental direction to subordinates.
• Report quality and safety issues immediately via the department’s escalation process.
• Conduct initial investigation and root cause analysis.
• Continually drive group culture toward greater learning, development, and overall job satisfaction.
• Support management and development of annual expense budgets.

Skills and Qualifications

• 2 Years of college/technical school or equivalent related experience
• BS in related engineering field (Industrial, Chemical, Mechanical, Electrical, Systems etc.) preferred
• 2+ years of experience managing technician teams
• 4+ year experience in industrial operations and maintenance
• Certification, license, Associates degree or military experience in - HVAC, Mechanical, Chemical, I&C (Instrumentation and Controls), Electrical, Plumbing, Gas Fitting, Industrial Maintenance Mechanic, Facilities Maintenance Technology, Microelectronics, Renewable Energy Technology, Water and Environmental Technology, Water / Purification, Industrial Process Operator, or related technical or STEM field.

Salary and Compensation

The current base salary range for this role is between $90,000 - $151,500. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience.

Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.

Total Rewards

At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location. We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance and 401(k) matching with immediate vesting
• Onsite café(s) and workout facilities
• Paid maternity and paternity leavePaid time off (PTO) + 2 personal holidays and 10 regular holidays
• Wellness incentives and MORE
• Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.

All positions at Samsung Austin Semiconductor are full-time on-site.

Trade Secrets

By submitting an application, you agree not to disclose to Samsung or induce or encourage Samsung to use any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.

Privacy and Consent

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Equal Employment Opportunity

Samsung Electronics America, Inc. and its subsidiaries are committed to Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).