INFORMATION TECHNOLOGY TECHNICIAN

California Department of State Hospitals; Los Angeles (CA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking an INFORMATION TECHNOLOGY TECHNICIAN in Los Angeles. This role involves supporting IT services, managing hardware, and ensuring software compliance within structured guidelines. Ideal candidates will demonstrate problem-solving skills and a commitment to collaborative service delivery.

Qualifications

• Perform routine IT support tasks under supervision.
• Manage user accounts and technology inventory.

Responsibilities

• Install or repair hardware or peripheral equipment.
• Resolve client incidents or requests.

Skills

Client Services

Troubleshooting

Technology Inventory Management

Job description

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California Department of State Hospitals provided pay range

This range is provided by California Department of State Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Position Details

Job Code #:

JC-482074

Position Details

Job Code #:

JC-482074

Position #(s):

461-133-1400-001

Working Title:

Desktop Support and Field Services Technician - Hybrid Telework

Classification:

INFORMATION TECHNOLOGY TECHNICIAN

$4,013.00 - $5,377.00 A

$4,354.00 - $5,836.00 B

$4,790.00 - $6,420.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Los Angeles County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Facility:

DSH - Metropolitan

Job Description And Duties

Under initial close supervision of the Information Technology Supervisor l, the Information Technology Technician performs routine support tasks, following well-defined procedures, within guidelines for the Department of State Hospitals (DSH). The primary duties of the IT Technician lie within the Client Services domain of the IT Technician classification. Incumbents may install or repair hardware or peripheral equipment; manage user accounts and technology inventory; resolve client incidents or requests; ensure software/hardware compliance with security policies; create, test, maintain, and deploy desktop and laptop products; configure and/or modify software programs; perform data import and export activities; monitor information technology systems to ensure integrity and tune the system to meet performance requirements; troubleshoot routine issues; and other related activities.

• Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
  
  

You will find additional information about the job in the Duty Statement .

Department Information

Department of State Hospitals - Metropolitan LA

11401 South Bloomfield Avenue

Norwalk, CA 90650

Department of State Hospitals – Metropolitan is in the vibrant community of Norwalk,15 miles east of Los Angeles. To the south are entertainment venues like Disneyland, Knott's Berry Farm, the marinas and beaches of Huntington, Newport and Laguna. To the west are Palos Verdes and Marina Del Rey.

The DSH Technology Services Division (TSD) is a highly respected, professional, and entrepreneurial IT organization that is recognized for quality customer service, technological innovation, and leadership. Our Mission is to provide information technology solutions to support State Hospitals through collaborative, effective and efficient service delivery. Our values include delivering Innovative, Accountable, Collaborative, Secure and Customer Centric services.

Department Website: https://www.dsh.ca.gov

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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