Information Technology System Administrator

Magee Resource Group; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Magee Resource Group is partnering with a niche-leading client to hire an IT System Administrator. This role acts as the senior escalation point for end-user technical support, taking ownership of issues through escalation and ensuring thorough understanding of systems to help users.

The ideal candidate communicates clearly with both technical and non-technical staff, works in a hybrid environment, and applies expertise in Windows, M365, and Azure AD/Entra ID to keep systems reliable.

Qualifications

• Strong working knowledge of Windows desktop OS, M365, and Azure AD/Entra ID.
• Experience supporting hybrid environments (cloud and on-prem).
• Familiarity with endpoint management tools (Intune or similar MDM).
• Ideally experience with tools common in AEC or engineering environments.
• Bachelor’s degree in Computer Science, Information Technology or related field.

Responsibilities

• Serve as senior escalation point for end-user technical support.
• Communicate clearly with both technical and non-technical staff.
• Take ownership of issues through escalation and follow-through.
• Deeply understand the systems and support the people who depend on them.

Skills

Windows OS, M365, Azure AD/Entra ID

Education

Bachelor's degree in Computer Science, Information Technology or related field

Tools

Intune or similar MDM platforms

Job description

Magee Resource Group is partnering with a niche-leading client looking for an IT System Administrator. This position will serve as the senior-most escalation point for end-user technical support. The ideal candidate will be able to communicate clearly with both technical and non-technical staff and take ownership of issues through escalation. The main focus is to deeply understand the systems and support the people who depend on them.

Qualifications

• Strong working knowledge of Windows desktop OS, M365 application and Azure AD/Entra ID
• Experience supporting hybrid environments (cloud and on-prem)
• Familiarity with endpoint management tools (Intune or similar MDM platforms)
• Ideally experience with tools common in AEC or engineering environments
• Bachelor’s degree in Computer Science, Information Technology or related field