IT Systems Administrator

ADP; Greensboro (NC); On-site; USD 70,000 - 85,000; Full time

Job summary

New Page Capital is seeking an experienced IT Systems Administrator to support end users and manage our core Microsoft 365 environment, endpoints, and network infrastructure. The role blends helpdesk support with hands-on system administration in a small IT team across multiple portfolio companies.

The ideal candidate has 5+ years in IT, with expertise in Entra ID provisioning, scripting, and firewall/VPN configuration.

Qualifications

• 5+ years of IT experience with at least 2 years in a Systems Administration role.
• Experience with Microsoft Entra ID (Azure AD) provisioning and access management.
• Experience in Command Line Scripting, Batch Scripting, and PowerShell scripts.
• Experience with MDM platforms for mobile/endpoint management.
• Working knowledge of TCP/IP, DNS, DHCP, VLANs.
• Hands-on experience with firewalls, including rule/policy configuration and VPN setup.

Responsibilities

• Resolve helpdesk tickets by troubleshooting hardware, software, and connectivity issues.
• Provide timely, professional support to end users in person, by phone, and email
• Administer Microsoft 365 tenants, including settings and services
• Manage user, group, and device provisioning in Microsoft Entra ID and on-premises AD
• Configure and maintain conditional access policies, security groups, and RBAC
• Administer and troubleshoot Microsoft Teams
• Manage SharePoint Online site structure, permissions, and access
• Administer endpoint security tooling and policy tuning
• Write and maintain PowerShell scripts to automate tasks
• Use PowerShell and CMD for troubleshooting and admin tasks
• Administer MDM platform for enrollment/compliance
• Provide basic network administration support: switches, DNS, DHCP
• Configure and monitor firewall rules and VPN connections
• Monitor system health, backups, and performance
• Maintain documentation of systems and procedures
• Participate in IT projects like migrations and upgrades
• Ensure adherence to IT security policies and best practices

Skills

IT system administration

PowerShell scripting

Command line scripting

Batch scripting

Microsoft Entra ID provisioning

Networking basics

Firewall and VPN configuration

Tools

Microsoft 365

Active Directory

SharePoint Online

Microsoft Teams

MDM platform

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Systems Administrator

2 days ago Requisition ID: 1117

Salary Range: $70,000.00 To $85,000.00 Annually

We are seeking a hands-on IT Systems Administrator to support our end users and manage our core Microsoft 365 environment, endpoint devices, and network infrastructure. The role blends day-to-day helpdesk support with system administration responsibilities across Microsoft 365, Active Directory, networking, and firewall/security administration. The ideal candidate is a versatile problem-solver who is comfortable moving between frontline support tickets and project work. This role will be a vital contributor to a small team of IT professionals in a shared-services/multi-entity environment supporting several portfolio companies.

Responsibilities

• Resolve helpdesk tickets by troubleshooting hardware, software, and connectivity issues
• Provide timely, professional support to end users primarily in person but also over phone and email
• Administer Microsoft 365 tenants, including settings, licensing, and services
• Manage user, group, and device provisioning/deprovisioning in Microsoft Entra ID and on-premise Active Directory
• Configure and maintain conditional access policies, security groups, and role-based access
• Administer and troubleshoot Microsoft Teams (channels, policies, meeting/calling configuration)
• Manage SharePoint Online site structure, permissions, and troubleshoot access/sync issues
• Administer endpoint security tooling (application control, antivirus/EDR), including policy tuning, alert triage, and exception requests
• Write and maintain PowerShell scripts to automate account provisioning, reporting, and routine administrative tasks
• Use command-line tools (PowerShell, CMD) for troubleshooting and system administration
• Administer the MDM platform for endpoint enrollment, compliance policies, and application deployment
• Provide basic network administration support: switches, wireless access points, IP addressing/DHCP, DNS
• Configure, monitor, and maintain firewall rules and policies
• Set up and support VPN connections for remote users
• Monitor system health, backups, and performance across the environment
• Maintain accurate documentation of systems, configurations, and procedures
• Participate in IT projects such as system migrations, upgrades, and rollouts
• Ensure adherence to IT security policies and best practices

Exemplify The New Page Way:

Win as a team

Find a solution

Look for better ways

Own the outcome

Required Qualifications

• 5+ years of experience in IT, with at least 2 years of experience in a Systems Administration role
• Experience with Microsoft Entra ID (Azure AD) user/group provisioning and access management
• Experience in Command Line Scripting, Batch Scripting, writing PowerShell scripts
• Experience with MDM platforms for mobile/endpoint management
• Working knowledge of basic networking concepts (TCP/IP, DNS, DHCP, VLANs)
• Hands-on experience with firewalls, including rule/policy configuration and VPN setup

Preferred Qualifications

• Microsoft certifications (MS-102, MD-102, SC-300), CompTIA Security+ or Network+, or firewall vendor certifications
• Experience working for an MSP or in a company with distinct companies/business units with disparate IT systems
• Experience with Microsoft 365 multi-tenant organization (MTO) configuration, cross-tenant access, and directory sync
• Advanced Scripting and Automation experience
• Experience with AI adoption governance, including AI deployment, data access review, and acceptable-use

New Page Capital is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.