Information Technology Support Administrator

Insight Global; Denver (CO); On-site; USD 37,195 - 45,460; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement account access with employer matching

Paid sick leave and other paid time off

Job summary

A large manufacturing client in Denver is seeking an IT Systems Administrator to manage daily tickets and support various IT functions. You will work on hardware imaging, support desktop and network issues, and complete necessary documentation. The pay rate of $27-33 per hour is determined by skills and experience. The position includes comprehensive benefits starting on day one, such as medical, dental, and 401k with employer matching.

Qualifications

• 3+ years of experience in an IT Support role.
• Experience with ticketing systems like Manage Engine.
• Basic knowledge of network protocols and Network+ certification.

Responsibilities

• Handle 2-25 daily IT tickets.
• Build or image new hardware and desktops.
• Complete documentation for your work.

Skills

IT support experience

Ticketing system experience

Network knowledge

Job description

Duration

6-month contract, potential extensions

Workplace

Onsite M-F

Pay Rate

27-33/hr

Required Skills & Experience

• 3+ Years of Experience in an IT Support Role
• Ticketing system experience (Manage Engine or related)
• Network Experience (basic knowledge of protocols, Network + certification, etc.)

Nice to Have Skills & Experience

• Manufacturing background or industry experience
• Mac experience
• A/V exposure

Job Description

A large manufacturing client in the Denver, CO area is looking for a IT Systems Administrator to join their growing team. You will be responsible for working through various daily tickets, ranging from 2-5 per day all the way up to 20-25 a day. When you are not working through tickets, you will be responsible for project based work. This consists of building or imaging new hardware, desktops, doing refreshes, and completing documentation for the work you have done. This group works on devices anywhere from desktops and printers to networking and server issues, as well as mobile device troubleshooting.

Pay Rate: $27-33/ hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.