Information Technology Specialist

Akkodis; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Akkodis is seeking a Help Desk Support candidate for a contract role. The ideal applicant should excel in problem-solving, critical thinking, and communication to assist customers in a fully remote capacity. This role involves collaborating within a team and managing priorities effectively while offering assistance in the financial services sector.

Benefits

Medical insurance

Dental insurance

Vision insurance

Term life insurance

Short-term disability insurance

401(k) plan

Paid Sick Leave

Holiday pay

Qualifications

• Willingness to work any days/hours required by business (M-F 7am-11pm).

Responsibilities

• Work with customers to provide problem resolution.
• Document problem resolution and other materials.

Skills

Problem Resolution

Critical Thinking

Verbal Communication

Written Communication

Team Collaboration

Multi-tasking

Prioritization

Proficiency in MS Office

Job description

Direct message the job poster from Akkodis

Akkodis is seeking a Help Desk Support for a Contract job with a client in Fully Remote. Ideally looking for applicants with a solid background in the financial services industry.

Pay Range: $18 - $20/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities:

• Ability to work successfully with customers to provide problem resolution

• Strong critical thinking ability

• Strong verbal and written communication

• Collaborator and ability to work within a team setting

• Ability to document problem resolution and other materials

• Ability to multi-task and prioritize effectively and independently

• Proficiency in MS Office Application

Note

Candidates must be willing to work any days/hours the business requires (M-F 7am-11pm).

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Shesh Singh at 610-206-0459 or [e-mail]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary commuter benefits, and a 401 (k) plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinanc

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service and Information Technology

• Industries

  IT Services and IT Consulting and Banking

Referrals increase your chances of interviewing at Akkodis by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

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