Information Technology Specialist

SOS International LLC.; United States; Remote; USD 50,000 - 75,000; Full time

Job summary

SOS International LLC seeks an Information Technology Specialist to support a U.S. Government Client. Primary responsibilities include maintaining IT systems and providing technical support. This role requires an associate's degree or equivalent experience and strong proficiency in Microsoft applications, along with effective communication skills.

Qualifications

• 2 years of relevant experience in IT customer service.
• Experience providing systems operations and maintenance support.
• Proficiency with Microsoft applications.

Responsibilities

• Install, test, and maintain hardware and software systems.
• Perform system upgrades and configuration of communication systems.
• Provide IT technical systems and continuous operations support.

Skills

IT customer service

Communication

Time management

Team collaboration

Education

Associate’s degree in Computer Science or related field

Tools

Microsoft Teams

Microsoft Excel

Microsoft Word

Job description

Overview

**This position is contingent upon award of contract**

SOS International LLC (SOSi)is seeking an Information Technology Specialist to support a US Government Client. The ITS will ensure appropriate network connectivity, computer hardware, computer software, and IT requirements to accomplish tasks.

Essential Job Duties

• Install, test, and maintain hardware and software systems.
• Perform system upgrades and configuration of communication systems.
• Provide IT technical systems and continuous operations and maintenance support.

Minimum Requirements

• Associate’s degree in the following field or in a related field (Computer Science, Computer Information Systems, Information Science & Technology Management, Information Systems) OR a similar degree from a technical trade school.
• 2 years of relevant experience.
• 2 years of IT customer service work experience.
• Experience providing IT systems operations and maintenance support.
• Proficiency with Microsoft Teams, Excel, and Word.
• Excellent written and oral communication skills, ability to engage collaboratively and effectively in a virtual environment within a diverse team.
• Strong time and task management skills.

Preferred Qualifications

• Experience supporting the Intelligence Community (IC).

Work Environment

• Candidates must be US-based.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.