Information Technology Specialist

Socket.dev; Brighton (UT); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Unlimited season pass

Free UTA ski bus access

Industry discounts

Momentum Indoor Climbing Gym discounts

Discounts on Brighton outlets and Boye

Job summary

Brighton Resort seeks an IT Specialist to support our technology infrastructure for employees and guests across mountain and base areas. This hands-on role covers desktop and network support, system administration assistance, and maintaining IT and communications systems.

The ideal candidate is reliable with strong customer service skills and comfortable working in a fast-paced, on-mountain environment.

Qualifications

• Computer literacy with Microsoft Windows and Office is required.
• Knowledge of CAT5+ cabling and T568B wiring standard is a plus.
• Ability to use basic hand tools is required.
• Ability to use logic and resources to solve problems is required.
• Ski industry or on-mountain IT experience is a plus.
• Valid driver’s license with acceptable driving record for insurance.
• Ability to ski or snowboard at/beginner level for on-mountain tasks.

Responsibilities

• Provide desktop PC support to Brighton Resort employees and customers.
• Communicate effectively with technical and business teams and guests.
• Assist with administering and maintaining production servers and enterprise applications.
• Install or replace network devices (switches, access points, bridges, webcams, printers, phones).
• Maintain indoor/outdoor network cabling; repair/replace wiring; support renovations or new construction.
• Maintain stocks of consumable supplies.
• May be assigned additional tasks.

Skills

Windows & Office

Networking basics

Cable/wiring knowledge

Hand tools

Ski industry IT experience

Tools

Cable testing tools

Job description

Overview

The IT Specialist supports Brighton Resort’s technology infrastructure and ensures seamless technology operations for employees and guests. This hands-on role provides desktop and network support, assists with system administration, and helps maintain the resort’s IT and communication systems across mountain and base areas. The ideal candidate is a reliable problem-solver with strong customer service skills who enjoys working in an active mountain environment.

Responsibilities

• Provide desktop PC support to Brighton Resort employees and customers.


• Good communication and guest service skills with both technical and business team members.


• Assist with administering and maintaining production servers and enterprise applications that support Brighton Resort’s operations.


• Install and/or replacing network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc.


• Maintain network cabling infrastructure (indoor and outdoor). Repair or replace defective wiring. Install wiring to support renovation, relocation, or new construction. Terminate wiring.


• Maintain stocks of consumable supplies.


• May be assigned additional tasks.

Qualifications

• Computer literacy and proficiency with Microsoft Windows and Microsoft Office applications is required.


• Knowledge of CAT5 and above cabling, T568B wiring standard, and cable count color codes a plus.


• Ability to use basic hand tools is required.


• Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to solve problems is required.


• Ski industry and/or related IT work experience is a plus.


• Valid driver’s license with an acceptable driving record for company insurance purposes.


• Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks.

Extent of Public Contact

This job requires extensive, daily contact with both the public, Brighton Resort guests and Brighton Resort employees. Customer service is a key element of the job and adherence to Brighton Resort’s service values is mandatory. For the most part, Brighton Resort employees are the IT department’s customers.

Physical Demands

• Ability to lift up to 50 lbs.


• Ability to use common technician hand tools.


• Ability to work in areas without handicap access.


• Ability to work on a ladder.


• Ability to communicate verbally with public, customers and employees.


• Ability to read manuals, documentation and computer screens.


• Ability to operate a motor vehicle.

Working Conditions and Environment

• Weekend work schedule required.


• Night work schedule may be required.


• The successful applicant will be required to carry a cellular phone and to be on call.


• Working environment can include dirty, dusty, damp, dark, hot and cold conditions.


• Appropriate equipment will be provided for hazardous conditions.

Perks & Benefits

• Unlimited season pass & access to passes for friends/family/spouse/dependents


• FREE UTA ski bus access


• Access to industry discounts (ExpertVoice, Liberty Mountain, Outdoor Prolink, other Utah ski resorts)


• Discounted membership at Momentum Indoor Climbing Gym


• Discounts at all Brighton outlets and all Boyne Resorts