Information Technology Specialist

Sugarloaf Mountain Corporation; Utah; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Unlimited season pass

Free UTA ski bus access

Industry discounts (ExpertVoice, Lib

Momentum Indoor Climbing Gym discounts

Discounts at Brighton outlets and Boyn

Job summary

Brighton Resort is seeking an IT Specialist to support the resort’s technology infrastructure for employees and guests. The role involves hands-on desktop support, system administration assistance, and on-mountain IT tasks across mountain and base areas.

The ideal candidate brings strong customer service skills, problem‑solving ability, and willingness to work in active mountain environments. Weekend and possibly night shifts are required with on-call duties and exposure to varying conditions.

Qualifications

• Computer literacy and proficiency with Microsoft Windows and Microsoft Office applications is required.
• Knowledge of CAT5 and above cabling, T568B wiring standard, and cable count color codes a plus.
• Ability to use basic hand tools is required.
• Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to solve problems is required.
• Ski industry and/or related IT work experience is a plus.
• Valid driver’s license with an acceptable driving record for company insurance purposes.
• Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks.

Responsibilities

• Provide desktop PC support to Brighton Resort employees and customers.
• Maintain network cabling infrastructure (indoor and outdoor). Repair or replace defective wiring.
• Assist with administering and maintaining production servers and enterprise applications that support Brighton Resort’s operations.
• Install and/or replacing network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc.
• Maintain stocks of consumable supplies.
• May be assigned additional tasks.

Skills

Windows proficiency

Microsoft Office

Customer service

Problem solving

Tools

CAT5 cabling

T568B standard

Job description

Overview

The IT Specialist supports Brighton Resort’s technology infrastructure and ensures seamless technology operations for employees and guests. This hands-on role provides desktop and network support, assists with system administration, and helps maintain the resort’s IT and communication systems across mountain and base areas. The ideal candidate is a reliable problem-solver with strong customer service skills who enjoys working in an active mountain environment.

Responsibilities

• Provide desktop PC support to Brighton Resort employees and customers.


• Good communication and guest service skills with both technical and business team members.


• Assist with administering and maintaining production servers and enterprise applications that support Brighton Resort’s operations.


• Install and/or replacing network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc.


• Maintain network cabling infrastructure (indoor and outdoor). Repair or replace defective wiring. Install wiring to support renovation, relocation, or new construction. Terminate wiring.


• Maintain stocks of consumable supplies.


• May be assigned additional tasks.

Qualifications

• Computer literacy and proficiency with Microsoft Windows and Microsoft Office applications is required.


• Knowledge of CAT5 and above cabling, T568B wiring standard, and cable count color codes a plus.


• Ability to use basic hand tools is required.


• Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to solve problems is required.


• Ski industry and/or related IT work experience is a plus.


• Valid driver’s license with an acceptable driving record for company insurance purposes.


• Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks.

Extent of Public Contact:

This job requires extensive, daily contact with both the public, Brighton Resort guests and Brighton Resort employees. Customer service is a key element of the job and adherence to Brighton Resort’s service values is mandatory. For the most part, Brighton Resort employees are the IT department’s customers.

Physical Demands:

• Ability to lift up to 50 lbs.


• Ability to use common technician hand tools.


• Ability to work in areas without handicap access.


• Ability to work on a ladder.


• Ability to communicate verbally with public, customers and employees.


• Ability to read manuals, documentation and computer screens.


• Ability to operate a motor vehicle.

Working Conditions and Environment:

• Weekend work schedule required.


• Night work schedule may be required.


• The successful applicant will be required to carry a cellular phone and to be on call.


• Working environment can include dirty, dusty, damp, dark, hot and cold conditions.


• Appropriate equipment will be provided for hazardous conditions.

Perks & Benefits:

• Unlimited season pass & access to passes for friends/family/spouse/dependents


• FREE UTA ski bus access


• Access to industry discounts (ExpertVoice, Liberty Mountain, Outdoor Prolink, other Utah ski resorts)


• Discounted membership at Momentum Indoor Climbing Gym


• Discounts at all Brighton outlets and all Boyne Resorts