Information Technology Project Support Specialist

McLaren Health Care; Grand Blanc (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

McLaren Health Care in Michigan is seeking an IT Project Support Specialist to assist the IT PMO with the project lifecycle, demand management, and governance documents. You will generate portfolio reports, schedules, and dashboards to keep stakeholders informed and aligned with priorities.

The role involves handling administrative tasks, coordinating technology orders, maintaining templates, and tracking resource utilization.

Qualifications

• Four years of experience in a project management or project support role.
• Bachelor’s degree in information systems, business administration, or related field.
• One year of healthcare/patient care experience is preferred.
• Willingness to obtain a PMP certification.

Responsibilities

• Develop and implement standard project management methodology and tools.
• Maintain project management templates and process documentation in adherence to PMO policies.
• Administrative support including project communications, meeting minutes, and coordinating project activities.
• Initiate and track hardware and software requests.
• Develop demand management and resource utilization reporting.

Skills

Project coordination

PMO reporting

Documentation

Stakeholder communication

Education

High school diploma

Bachelor’s degree in information systems or business administration

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Responsible for support and administration of the project life cycle for information technology projects. Act as a support resource for the IT Project Management Office by creating project portfolio specific reports including demand management, project schedules, budget, dashboards, and governance documentation. Administrative assistance for technology orders to support project activities. Responsible for project scoping, prioritization, and project reconciliation activities.

Essential Functions and Responsibilities:

• Develop and implement standard project management methodology and tools.
• Maintain project management templates and process documentation in adherence to PMO policies.
• Administrative support including project communications, meeting minutes, and coordinating project activities.
• Initiate and track hardware and software requests.
• Develop demand management and resource utilization reporting.

Qualifications:

Required:

• High school diploma
• Four years of experience in a project management or project support role.

OR

• Bachelor’s degree from an accredited college or university, preferably in information systems, business administration or another related field.

Preferred:

• One year of experience in healthcare/patient care environment
• Willingness to obtain a Project Management Certification (PMP)

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Requisition ID: 26011519
• Daily Work Times: 8am - 4:30pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

My Profile

Create and manage profiles for future opportunities.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.