Information Technology Project Manager

CSI Companies; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

CSI Companies in Florida is seeking a hands-on Technical Project Manager to lead client-facing software, data, analytics, AI, and ML initiatives. You will translate commitments into actionable plans, manage timelines, dependencies, and risks, and ensure stakeholders understand what is happening and what comes next.

This role requires coordinating across Product, Engineering, Data Science, QA, Client Success, and Release Management, facilitating Agile ceremonies while driving practical delivery

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience delivering technology projects end-to-end.
• Strong communication with clients and stakeholders.
• Proven ability to manage scope, timelines, and risks.

Responsibilities

• Manage day-to-day execution of client projects from planning through delivery.
• Translate commitments into milestones and next steps.
• Facilitate Agile ceremonies and sprint planning.
• Track risks, issues, blockers, and dependencies.
• Coordinate across Product, Engineering, Data Science, QA, and Client Success.
• Lead status discussions with clients and internal teams.
• Maintain delivery information in Jira, Azure DevOps, or Smartsheet.
• Improve delivery rhythms and accountability.

Skills

Communication

Facilitation

Organization

Problem-solving

Follow-through

Education

Bachelor's degree in Project Management, Business, Information Systems, Computer Science, Operations, or related field

Tools

Jira

Azure DevOps

Smartsheet

Microsoft Project

Job description

We are seeking a hands-on Technical Project Manager to lead the day-to-day delivery of client-facing software, data, analytics, AI, and machine learning initiatives. You will work at the intersection of clients and technical teams-turning commitments into actionable plans, keeping work moving, identifying risks early, and ensuring stakeholders understand what is happening and what comes next. This is not a role focused solely on running Agile ceremonies. The right person will be comfortable facilitating Agile teams while also managing timelines, dependencies, risks, client expectations, and overall project execution.

RESPONSIBILITIES

• Manage the day-to-day execution of assigned client projects, workstreams, or technical teams from planning through delivery.
• Translate project commitments into clear milestones, priorities, sprint goals, owners, and next steps.
• Facilitate Agile ceremonies, including sprint planning, standups, backlog refinement, reviews, and retrospectives.
• Track and actively manage risks, issues, blockers, dependencies, decisions, and action items.
• Coordinate work across Product, Engineering, Data Science, QA, Client Success, Release Management, and other stakeholders.
• Lead internal and client-facing status discussions, providing clear updates on progress, risks, timeline impacts, and decisions needed.
• Communicate concerns and potential delays early, even when information is incomplete or the message is difficult.
• Maintain accurate project and delivery information in Jira, Azure DevOps, Smartsheet, or similar tools.
• Help teams establish practical delivery rhythms, improve accountability, and continuously strengthen how work gets done.
• Adapt plans and priorities as client needs, project requirements, and business conditions evolve.

QUALIFICATIONS

• 3+ years of experience managing technology, software, implementation, data, analytics, or similar projects.
• Experience owning project delivery-not only facilitating Scrum ceremonies or maintaining project documentation.
• Experience working directly with clients, business leaders, or senior stakeholders.
• Working knowledge of Agile practices, Scrum ceremonies, sprint execution, backlog management, and the software development lifecycle.
• Experience managing multiple projects, teams, or workstreams with competing and changing priorities.
• Strong understanding of project delivery fundamentals, including scope, timelines, milestones, risks, dependencies, and action tracking.
• Ability to drive decisions, clarify ownership, and maintain momentum without relying on formal authority.
• Strong communication, facilitation, organization, problem-solving, and follow-through skills.
• Comfort operating in a fast-moving environment where processes may still be evolving and information is not always complete.

PREFERRED QUALIFICATIONS

• Experience in professional services, consulting, client implementation, or another client-facing technology environment.
• Experience supporting software development, engineering, data science, analytics, AI, machine learning, or cross-functional product teams.
• Experience using Jira, Azure DevOps, Smartsheet, Microsoft Project, or comparable delivery tools.
• Experience working in financial services, healthcare, government, or another regulated industry.
• Agile, Scrum, CAPM, PMP, PMI-ACP, SAFe, or similar certification.
• Bachelor's degree in Project Management, Business, Information Systems, Computer Science, Operations, or a related field.