Information Technology Program Manager

Akkodis; Chandler (AZ); Hybrid; USD 50,000 - 83,000; Full time

Job summary

Akkodis is seeking an IT Program Manager for our client in Chandler, Arizona. The role focuses on owning end-to-end demand management for internal cloud platform services, including intake, prioritization, forecasting, and reporting to align business needs with platform capacity and funding.

The successful candidate will collaborate with platform engineering, finance, governance, and delivery teams to translate demand into actionable investment decisions and roadmaps.

Qualifications

• We are seeking an IT Program Manager with experience in demand management and portfolio planning for cloud services.
• Strong analytical and problem-solving skills with capacity modeling and tradeoff analysis.
• Experience turning business needs into actionable technology roadmaps and plans.
• Familiarity with cloud platform services, infrastructure consumption, and resource allocation.
• Ability to align demand with funding, capacity, and strategic objectives with cross-functional teams.

Responsibilities

• Own end-to-end IT demand management processes from intake to governance.
• Manage demand intake, evaluation, normalization, prioritization, forecasting, and reporting.
• Partner with platform engineering, finance, governance, and delivery teams to translate demand into plans and investments.
• Analyze intake requests, assess capacity impacts, maintain backlog priorities, and develop forecasts.
• Provide executive-level transparency through reporting and governance processes.

Skills

Demand management

Portfolio planning

Forecasting

Stakeholder management

Cloud platform experience

Education

Bachelor's degree in Computer Science

Tools

Capacity planning tools

Service portfolio platforms

Enterprise planning solutions

Job description

Akkodis is seeking a Program Manager for one of our clients in Chandler, Arizona.

Rate Range: $55.00/hour to $60.00/hour; the rate may be negotiable based on experience, education, geographic location, and other factors.

Description

We are seeking an IT Program Manager with cloud demand management experience to own and drive the end-to-end demand management process for internal cloud platform services. This role is responsible for managing demand intake, evaluation, normalization, prioritization, forecasting, and reporting to ensure alignment between business needs, platform capacity, funding models, and delivery commitments. The successful candidate will partner closely with platform engineering, finance, governance, and delivery teams to translate incoming demand into actionable plans and investment decisions.

Key responsibilities include analyzing intake requests, assessing capacity and resource impacts, maintaining and prioritizing demand backlogs, developing accurate demand forecasts, and providing transparency through executive-level reporting and governance processes. This role plays a critical part in balancing customer demand with platform constraints while supporting effective financial planning, portfolio management, and strategic decision-making.

This role is currently 3 days per week onsite.

Required Qualifications

• 4-5 years of experience managing demand intake, demand prioritization, portfolio planning, or related processes for shared technology services.
• Strong analytical and problem-solving skills with experience modeling capacity constraints, utilization trends, and delivery tradeoffs.
• Experience developing demand forecasts and translating business needs into actionable technology roadmaps and plans.
• Familiarity with cloud platform services, infrastructure consumption patterns, and resource allocation principles.
• Experience collaborating with finance, governance, platform, and delivery teams to align demand with funding, capacity, and strategic objectives.
• Strong communication and stakeholder management skills, with the ability to present demand insights, risks, and recommendations to leadership.
• Experience maintaining demand backlogs, evaluating intake requests, and supporting governance and planning processes.
• Proficiency in reporting, data analysis, and demand management metrics to support operational and strategic decision-making.

Desired Qualifications

• ITIL Demand Management, ITIL Financial Management, or related industry certification.
• 5-7+ years of experience supporting cloud, infrastructure, or technology portfolio management functions.
• Experience with capacity planning tools, service portfolio management platforms, or enterprise planning solutions.
• Knowledge of financial management processes, including budgeting, forecasting, chargeback, showback, or cost allocation models.
• Exposure to virtualization technologies and platform capacity modeling methodologies.
• Experience supporting cloud platform governance, investment planning, and resource optimization initiatives.
• Demonstrated ability to balance customer demand, operational constraints, and business priorities within large-scale technology environments.
• Experience working in complex enterprise organizations with shared services or internal platform delivery models.

Education

• Bachelor's degree in Computer Science or a related field.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit:

https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers