INFORMATION TECHNOLOGY MANAGER II

California Department of Developmental Services; Sacramento (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

California Department of Developmental Services is seeking an Information Technology Manager II to provide senior leadership for multiple enterprise IT functions in Sacramento County. The role oversees strategic direction, project delivery, and operational management of areas including Service Desk, Enterprise Architecture, IT Acquisitions & Budget, and ServiceNow support.

The ITM II will lead multidisciplinary teams, set priorities, ensure compliance with state policies and industry best

Responsibilities

• Lead strategic direction for enterprise IT functions including Service Desk, EA, IT Acquisitions & Budget, and ServiceNow support.
• Ensure high-quality customer service, efficient IT operations, and compliance with policies and standards.

Job description

Work Location:

Sacramento County

Job Description And Duties

Under administrative direction of the Department’s Chief Information Officer, the Information Technology Manager II (ITM II) serves as a senior leader responsible for strategic direction, oversight, and operational management of multiple enterprise-level IT functions, including the Service Desk, Enterprise Architecture, IT Acquisitions & Budget, and ServiceNow Support. The incumbent ensures high-quality customer service, efficient IT operations, alignment with statewide technology standards, and delivery of reliable enterprise services. This role provides leadership to multidisciplinary teams, sets priorities, manages resources, and ensures compliance with policies, laws, and industry best practices.

This recruitment is being conducted in anticipation of budget approval. Final hiring is contingent upon approval of funding.

Effective July 1, 2025, State employees are