Information Technology (IT) Business Analyst and Change Control Support

California Department of Managed Health Care; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

California Department of Managed Health Care seeks an Information Technology Business Analyst and Change Control Support under the general supervision of the Chief, Project Management Office. The role focuses on gathering, reviewing, and documenting requirements for IT systems projects, including Enterprise Software Applications, BI, and Enterprise Infrastructure.

The incumbent will liaise with end users, vendors, and IT teams, applying analysis techniques to solve business problems and

Qualifications

• The SOQ must be completed using the provided template.
• Online STD-678 Application must be fully completed and submitted.
• IT Associate online examination must be completed.

Responsibilities

• Gather, review, and document requirements for IT systems projects, including enterprise software, BI, and infrastructure.
• Liaise with end users, software vendors, and IT staff to ensure project outcomes and support change control, testing, and documentation.

Job description

Job Description And Duties

This is a re-advertisement that had a Final Filing Date of 5/28/26. If you have already applied, please do not re-apply, your application may still be considered.

Job Description And Duties

This is a re-advertisement that had a Final Filing Date of 5/28/26. If you have already applied, please do not re-apply, your application may still be considered.

This advertisement is posted as until filled. The job posting will remain open, and applications will be reviewed every Friday.

To be considered for this position:

• You must submit a completed Statement of Qualifications (SOQ) using the DMHC SOQ Template
• You must complete the STD-678 Online (or Mail In) Application in its entirety.
• You must complete the IT Associate online examination
• You must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Job Summary

Under the general supervision of the Chief, Project Management Office (Information Technology Manager I), the Information Technology Business Analyst and Change Control Support will be responsible for gathering, reviewing, and documenting requirements for technical IT systems projects, including Enterprise Software Applications, Business Intelligence, and Enterprise Infrastructure.

The Information Technology Business Analyst and Change Control Support shall assess the suitability of information systems in terms of their intended outcomes and liaise with end users, software vendors and software developers and IT infrastructure team members in order to achieve these outcomes. The Information Technology Business Analyst and Change Control Support uses analysis and design techniques to solve business problems using information technology and may serve as a change agent who identifies the organizational improvements needed, design systems to implement those changes, and assist with training and motivating others to use the systems. The incumbent supports system testing, issue and action item management, and change management. Additional responsibilities include business analysis, requirements documentation, business process improvement, documentation of user guides and other artifacts that ensure OTI projects are successfully executed within best practices, and supporting the IT Change control functions which include but are not limited to supporting the change control lifecycle, tracking the priority and progress of projects and other requests to OTI, change intake, and implementation of changes in the production environment.

JOIN US ON OUR MISSION!

Your work supports the mission of the DMHC to protect consumers’ health care rights and ensure a stable health care delivery system for more than 30.2 million Californians.

ELIGIBILITY CONSIDERATIONS

Applicants must successfully complete an online examination and be authorized to work in the United States without the need for visa sponsorship now or in the future.

Statement Of Qualifications (soq)

The SOQ is used to evaluate applicants for potential interview and is critical to the hiring process. If your qualifications meet the requirements for the position, you may be invited for an interview.

The SOQ consists of questions that must specifically be addressed and submitted with an application using the provided SOQ Template.

Resumes and cover letters DO NOT take the place of the SOQ. Failure to submit a completed SOQ Template disqualifies an applicant from hiring consideration.

Download the SOQ Template

You will find additional information about the job in the Duty Statement.

Working Conditions

The DMHC has locations in Downtown Sacramento and Rancho Cordova. Both locations are