SUPERVISOR II

California Department of Social Services; Sacramento (CA); Hybrid; USD 88,000 - 109,000; Full time

Job summary

California Department of Social Services, Information Technology Liaison Bureau (ITLB) in Sacramento, is seeking a Section Chief of Operations, a Supervisory II role. The position leads IT project planning, supports enterprise data access, and oversees key systems such as the Facility Management System.

Telework is allowed in a hybrid arrangement. The ideal candidate will bring strong technical knowledge, experience with enterprise systems, and the ability to build workflows and business logic

Qualifications

Responsibilities

• Directs a wide range of technology activities, including SharePoint site development, web application support, CCLD website maintenance, legislative bill analysis for IT impacts, and disaster-response coordination.

Job description

Position Details

Working Title:

Job Code #: JC-529886

Position #(s): 800-812-4801-001

Working Title:

Section Chief of Operations

Classification:: SUPERVISOR II

$7,872.00 - $9,781.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type:: Permanent, Full Time

Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Community Care Licensing Division to promote the health, safety, and quality of life of each person in community care through the administration of an effective collaborative regulatory system.

ITLB's mission is to serve as an essential liaison bureau that connects people through technology and bridges the gap between our stakeholders through meaningful partnerships. We collaborate with stakeholders, prioritize user needs, drive automation, and process improvement to enhance the efficiency and quality of CCLD operations. Through these efforts, ITLB provides technological solutions and support to the division, with ISD, to provide and develop innovative and high-quality products and services to provide a better quality of life for our end users.

The unit's mission is to serve as agents of change by improving process gaps, documenting knowledge transfers, and creating processes that teach partners department-wide procedures and policies. Supporting the Community Care Licensing Division (CCLD) through changes in technology, needed improvements, and ongoing systems usage to provide a continuity of services and meeting legislative mandates

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

The Department of Social Services (CDSS), Community Care Licensing Division (CCLD), Information Technology Liaison Bureau (ITLB) is currently accepting applications for one Supervisor II statewide. This position will be subject to telecommute standards set forth by CDSS that may include telecommute options. Are you looking for challenging and meaningful work? Are you a highly motivated person that values a positive and empowering work environment? If so, then ITLB is where you need to be! This role directs a wide range of technology activities, including SharePoint site development, web application support, CCLD website maintenance, legislative bill analysis for IT impacts, and disaster-response coordination using systems such as Everbridge. The Section Chief leads IT project planning and oversight, supports data availability across programs, and ensures smooth operation of key systems including the Facility Management System. The position is responsible for developing staff expertise, improving operational processes, coordinating contracts and procurements, managing risks and readiness activities, and communicating critical issues to leadership. The ideal candidate brings strong technical knowledge, experience with enterprise systems, and the ability to build workflows and business logic that strengthen CCLD’s technology infrastructure. The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

You will find additional information about the job in the Duty Statement.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

A resume is required.

A Statement of Qualifications (SOQ), two pages max, (Arial12 pt. font) highlighting your experience that qualifies you for this position must accompany the application. Your SOQ must address the following:

• Describe your experience in a leadership capacity; including your leadership style, how you motivate staff to achieve high performance, and your approach to building relationships.
• Describe your demonstrated ability to solve problems, promote new ideas, and develop new approaches to achieve a vision.
• Describe your ability to work under pressure and tight deadlines with competing priorities. Also include your ability to multitask and provide examples.

This position is designated under the Conflict of Interest Code.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Final Filing Date: 9/4/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.