Information Technology Infrastructure Manager

COCC; Rocky Hill (CT); Hybrid; USD 111,500 - 185,800; Full time

Benefits offered by this job

Hybrid schedules

Generous PTO offerings

Tuition Reimbursement

On-site fitness centers

Career coaching

Job summary

A leading technology service provider in Connecticut is seeking an experienced Information Technology Infrastructure Manager to oversee corporate infrastructure operations. This role involves managing mission-critical systems, leading a technical team, and implementing process improvements. The ideal candidate will have over 8 years of Corporate IT experience, extensive knowledge of VMware and Cisco environments, and strong leadership skills. A collaborative work environment, hybrid schedules, and career development opportunities are offered.

Qualifications

• 8+ years of hands-on Corporate IT/Network Support experience.
• Extensive experience with VMware vSphere/View and Cisco UCS.
• Strong written and verbal communication skills.

Responsibilities

• Lead corporate infrastructure operations ensuring stability and performance.
• Assist with infrastructure planning, maintenance, and troubleshooting.
• Monitor systems to maintain security, stability, and performance.

Skills

Troubleshooting skills

Leadership experience

Communication skills

Team development

Ability to prioritize tasks

Knowledge of disaster recovery

Experience with automation frameworks

Education

Bachelor’s Degree in Computer Science or IT

Tools

VMware vSphere

Cisco UCS

Dell hardware

HP hardware

IBM hardware

Job description

Apply for the Information Technology Infrastructure Manager role at COCC.

This range is provided by COCC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What We Need

We’re looking for an experienced IT Infrastructure Manager to lead our corporate infrastructure operations and ensure the stability, security, and performance of mission‑critical systems. In this role, you’ll oversee VMware and Cisco UCS environments, guide a talented technical team, and drive process improvements that support scalability and reliability. If you thrive in a fast‑paced environment, have strong leadership skills, and deep technical expertise, this is an opportunity to make a significant impact.

What’s in It for You

• COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award‑winning employer, including:
• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting‑edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On‑site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One‑on‑one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals

What You’ll Do

• Assist with infrastructure planning, maintenance, and troubleshooting.
• Monitor systems and take corrective action to maintain security, stability, and performance.
• Work with vendors to resolve issues promptly and keep management informed.
• Install, configure, and maintain hardware, software, and patches.
• Provide support for platforms as required.
• Lead and guide the team to complete projects and deliver results.
• Oversee VMware vSphere and VMware View architecture, storage, and network components.
• Manage Cisco UCS and enterprise hardware (Dell, HP, IBM).
• Implement and maintain security controls and disaster recovery frameworks.
• Perform system performance tuning, monitoring, and fault tolerance.
• Respond to ticket requests and participate in 24x7 on‑call rotation.
• Drive process improvements, standardization, and automation initiatives.
• Coordinate with business units on technology deployments and strategic implementations.

What You’ll Bring

• Bachelor’s Degree in Computer Science, IT preferred but will consider appropriate work experience and/or certifications.
• 8+ years of hands‑on Corporate IT/Network Support experience with strong troubleshooting skills.
• Extensive experience with VMware vSphere/View and Cisco UCS.
• Hardware installation and maintenance experience (Dell, HP, IBM).
• VMware certification (e.g., VCP) strongly preferred.
• Strong written and verbal communication skills with the ability to interact at all levels.
• Leadership experience, including team development and project management.
• Ability to prioritize tasks in a high‑pressure, fast‑paced environment.
• Familiarity with disaster recovery planning and change control processes.
• Proficiency in monitoring tools and automation frameworks.

The salary range for this role is: $111,500K-$185,800K

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Information Technology
• IT Services and IT Consulting

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