Information Technology Infrastructure Administrator Carrboro, NC

Owasa; Carrboro (NC); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

NC Local Government Retirement System

457 employer contribution 5%

Retirement Health Savings account

Health, Dental, Vision, Life insurance

Paid holidays

Educational Reimbursement

Cell phone stipend

Certification bonus

Job summary

OWASA is seeking an IT Infrastructure Administrator to manage and secure our critical IT infrastructure. The role involves designing and maintaining servers, networks, storage, and virtualization, plus monitoring performance and implementing disaster recovery plans.

Ideal candidates have 4+ years in infrastructure roles, a relevant bachelor’s degree, experience with Windows/Linux, Hyper-V, and Azure, and strong security and collaboration skills. On-site opportunity in Carrboro, NC.

Qualifications

• 4+ years of experience as an Infrastructure Administrator or similar role.
• Bachelor’s degree in information technology, computer science, or related field, or equivalent experience.
• Proficiency with Windows and Linux servers, networking gear, and virtualization (Hyper-V preferred).
• Familiarity with cloud platforms (Azure preferred) and hybrid infrastructures.
• Strong security practices and implementing security measures in infrastructure contexts.
• Excellent problem-solving, communication, and teamwork skills.
• Relevant certifications are a plus.

Responsibilities

• Oversee design, implementation, and maintenance of IT infrastructure across servers, networks, storage, and virtualization.
• Monitor performance, troubleshoot issues, and ensure availability of critical systems.
• Collaborate with security teams to enforce robust security controls.
• Establish and maintain backup and disaster recovery procedures.
• Analyze capacity trends and plan upgrades as needed.
• Maintain up-to-date documentation of configurations and procedures.
• Work with IT support, development, and operations teams to align infrastructure initiatives.

Skills

Windows servers

Linux servers

Networking

Virtualization (Hyper-V)

Security best practices

Problem solving

Team collaboration

Certifications (Network+, Security+)

Education

Bachelor's degree in IT or CS

Tools

Hyper-V

Azure

Firewalls / IDS

Job description

OWASA is currently looking for a dedicated individual to join our team as an IT Infrastructure Administrator. This position plays a crucial role in maintaining, optimizing, and securing our organization's IT infrastructure.

Key responsibilities include:

• Infrastructure Management: Oversee the design, implementation, and maintenance of our organization's IT infrastructure, including servers, networks, storage systems, and virtualization platforms.
• System Monitoring and Troubleshooting: Monitor system performance, identify potential issues, and proactively resolve any technical problems to ensure the availability and reliability of critical systems.
• Security Enhancement: Collaborate with the security team to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls, to safeguard our infrastructure from threats and vulnerabilities.
• Backup and Disaster Recovery: Establish and maintain data backup and recovery procedures to ensure business continuity in case of data loss or system failures.
• Capacity Planning: Analyze system capacity and performance trends to anticipate future infrastructure needs and recommend upgrades or expansions as necessary.
• Documentation: Maintain accurate and up-to-date documentation of infrastructure configurations, procedures, and troubleshooting processes.
• Collaboration: Work closely with cross-functional teams, including IT support, development, and operations, to ensure seamless communication and alignment of infrastructure initiatives.

Successful candidates should have:

• Minimum of 4 years’ experience as an Infrastructure Administrator or a similar role, demonstrating a deep understanding of IT infrastructure components and systems.
• Bachelor’s degree in information technology, Computer Science, a related field, or equivalent combination of education and work experience.
• Proficiency in configuring and managing Windows and Linux servers, networking equipment, and virtualization technologies (Hyper-V preferred).
• Familiarity with cloud platforms (Azure preferred) and hybrid infrastructure setups.
• Strong knowledge of security best practices and experience implementing security measures within an infrastructure context.
• Excellent problem‑solving skills and the ability to diagnose and resolve technical issues efficiently.
• Exceptional communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Relevant certifications (e.g., Network+, Security+, Microsoft Certified: Azure Administrator, etc.) are a plus.

Team members are our most important resource.Benefits include:

• Membership in the NC Local Government Employee Retirement System
• 5% Employer 457 Deferred Compensation contribution
• Retirement Health Savings account
• Employer paid Health, Dental, Vision, Life insurance, Dependent Life, Long-term Disability
• Vacation, Sick, Personal, Bereavement and Parental Leave; 12 Paid Holidays
• Educational Reimbursement
• Cell Phone Stipend
• Bonus Pay for Additional Certifications and/or Education
• Ability to transfer unused sick leave from preceding NC Local Government or State agency employer
• Much, much more!

Team members are our mostimportant resource. OWASA is an Equal Opportunity Employer, and we value diverse experiences. We provide competitive pay and benefits in a safe, rewarding work environment.