Information Technology Generalist Administrator 2

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking an Information Technology Generalist Administrator 2 to support secure file transfer operations across multiple agencies. The role focuses on maintaining transfer systems, ensuring secure data movement, and guiding compliance with federal guidelines.

The position provides senior level support, with responsibilities spanning platform administration, system support, lifecycle management, and documentation.

Qualifications

• Minimum experience in IT generalist/administrative roles with a focus on operations
• Experience delivering secure file transfer or related data movement processes is a plus
• Ability to implement security and compliance requirements across platforms

Responsibilities

• Platform Administration: Maintain file transfer systems for reliable data movement across agencies
• System Support: Troubleshoot connectivity issues and coordinate with networks and vendors
• Security Compliance: Align with security standards and federal guidelines
• Lifecycle Management: Support planning, testing and deployments throughout SDLC
• Documentation Oversight: Keep hosting, firewall, and policy records current
• Operational Coordination: Participate in meetings to guide secure file transfer operations

Skills

System administration

Troubleshooting

Security compliance awareness

Documentation

Education

Bachelor's degree in Information Technology or related field

Associate’s degree in Information Technology

Equivalent combination of experience and training

Job description

The Information Technology Generalist Administrator 2 role in the Employment Banking and Revenue IT Delivery Center offers an exciting opportunity to support secure file transfer operations across multiple agencies. This position plays a key part in keeping essential data moving safely and efficiently. You will help modernize important systems and strengthen technology services used every day across the Commonwealth. Join a team that values problem solving and strong technical skills.

This position provides senior level support for secure file transfer systems used across several state agencies, ensuring smooth, safe, and compliant data movement. The role includes technical guidance, system maintenance, and collaboration with partners to keep key operations running. As an Information Technology Generalist Administrator 2, you will perform the following duties:

• Platform Administration: Manage and maintain file transfer systems to support reliable data movement across agencies
• System Support: Troubleshoot connectivity issues and coordinate solutions with network teams and vendors
• Security Compliance: Review requirements to ensure alignment with security standards and federal guidelines
• Lifecycle Management: Support planning, testing, and deployment activities throughout the system development process
• Documentation Oversight: Maintain up-to-date records for hosting, firewall settings, and policy changes
• Operational Coordination: Participate in meetings and work with partners to guide secure file transfer operations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Work may be required after hours or weekends if issues arise.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office Wednesday and Thursday each week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist Administrator 1, Senior Applications Developer, Database Administrator 1, Data Administrator 1, Information Security Specialist 2, or Network Administrator 1; or
• Six years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
• Four years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; or
• Two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.