Information Technology Field Technician

Flynn Group; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Retirement & Savings Plan

Paid Time Off

Tuition Reimbursement

Company-provided tools

Dining discounts

Company outings

Job summary

A leading restaurant services organization is hiring a Restaurant IT Field Service Technician (Level 1) in Indianapolis. This role involves traveling to various restaurant locations to repair and maintain IT equipment, including POS systems and networks. Candidates should have general computer knowledge, basic networking skills, and good communication abilities. The organization offers a stable work environment with career advancement opportunities, along with benefits including retirement plans and paid time off.

Qualifications

• High school diploma or equivalent required.
• General computer knowledge including Windows/DOS.
• Basic cabling and networking knowledge is a plus.

Responsibilities

• Travel to restaurant locations to repair and maintain IT equipment.
• Perform preventive maintenance and installations.
• Troubleshoot and test POS systems and networks.

Skills

General computer knowledge

Basic cabling and networking knowledge

Strong communication skills

Comfortable using hand and power tools

Education

High school diploma or equivalent

Tools

Basic networking tools

Hand and power tools

Job description

If you’re the kind of person who likes fixing things, working independently, and being out in the field instead of stuck behind a desk, this role is for you.

Flynn Group is hiring a Restaurant IT Field Service Technician (Level 1) to support our Taco Bell, Applebee's, and Wendy's locations across the Indianapolis market. You’ll be the go-to tech keeping restaurant systems up and running so teams can focus on serving guests.

What You’ll Be Doing

• Travel to restaurant locations to repair, service, and maintain IT equipment
• Perform preventive maintenance and installation projects
• Troubleshoot POS systems, computers, peripherals, cabling, and basic networks
• Test systems to ensure full functionality
• Support restaurant teams with technical issues and questions
• Participate in an on-call rotation for critical system issues
• Work independently while meeting quality, cleanliness, and safety standards

What We’re Looking For

• High school diploma or equivalent
• General computer knowledge (Windows/DOS)
• Basic cabling and networking knowledge
• Comfortable using hand and power tools
• Able to work on a 6’–8’ ladder
• Ability to lift up to 55 lbs regularly
• Valid driver’s license, reliable vehicle, and good driving record
• Strong communication skills and a positive attitude

Why Flynn Group?

• Retirement & Savings Plan
• Paid Time Off
• Tuition Reimbursement
• Company-provided tools & laptop assistance
• Dining discounts & company outings
• Stable, growing organization with clear career paths

Flynn Group is an Equal Opportunity Employer.